Need help?

There's always somewhere to get support if you need it - please see below and on the tabs to the left for more information.

In an emergency

  • Call the emergency services on 999.
  • If you are on campus or in halls or residence, then you can also call Security on 0116 252 2888 so they can assist the emergency services.
  • Receptions in Oadby Student Village and City Living are open 24/7
  • The Samaritans are open every day of the year. If you need someone to talk to – please call them on 116 123.

Reporting unacceptable behaviours

Visit our Report and Support page to find out more.


Our security staff can help you if you feel distressed, unsafe, or in need of guidance on campus. All staff are first aid trained. You can also contact Security to get a D lock for your bike, a personal alarm, or if you have lost any personal belongings.

Contact: Visit in the Security Lodge opposite the Danielle Brown Sports Centre, call 0116 252 2023 or if there is an emergency, call 0116 252 2888. Someone is available to talk to 24 hours a day, seven days a week; the Security Lodge is open between 9.00am and 5.00pm on weekdays.

Student Services Centre

Visit the Student Services Centre to access, health and wellbeing services, advice about personal issues, information about part time work, careers advice, fees and accommodation payments, new/replacement ID cards, visa and immigration support, finance advice, and much more.

Contact: Visit the Student Services Centre in the Charles Wilson Building:  open 8.30am to 6.30pm Monday to Thursday, and 8.30am to 4.30pm on Fridays (term time)

Students' Union support

LeicesterTalks is a full list of services from across the University, the Students’ Union, student-led groups and external services that can signpost you to where you can get support and provide more information about each of the services.

Contact: The Leicester Talks webpages

The Students' Union also run an Advice Service to help you get support with academic and housing queries, or if you are not sure where to go.

Contact: Advice Service webpages

Out of hours

If you need someone to talk to the Samaritans charity phone line is open 24 hours a day, every day of the year. The student-led Nightline service also provides a free, confidential listening service to all students, during term time.

Let us know about something that's happened

You can tell us about something that's happened, either to you or someone else, using the Reporting tab.

You can also find out further information about support for:

Share this page: