Help and training

Support

For urgent problems with Reflect please call teaching room support on 0116 252 2919.

For other technical problems with the Reflect software or equipment please contact the IT Service Desk:

Phone: 0116 252 2253
Email: ithelp@le.ac.uk

For general Reflect enquiries please email reflect@le.ac.uk.

Where to find out more

Training sessions

We run regular training sessions covering how to record, edit and publish your recordings as well as putting the policy into practice and making the most of Reflect in your teaching:

Webinars

We ran three webinars in September and October 2016 so that people could find out how to use Reflect and ask questions from their desk.

Workshops

We are running workshops monthly:

Online tutorials Online tutorial

Learning Lunches

We visited every academic department in July 2016 to show people what lecture capture will look like and give you a chance to ask any questions you might have. In addition, we ran two learning lunches for Professional Services staff and anyone who missed their departmental session.

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Need help with Reflect?

For urgent problems with Reflect please call teaching room support on 0116 252 2919. Make sure you have to hand the module code and start/end times of the teaching event.

For any technical problems with the Reflect software or equipment please contact the IT Service Desk.

Phone: 0116 252 2253
Email: ithelp@le.ac.uk

For general Reflect enquiries please email: reflect@le.ac.uk