Emergency Contact Protocol

The University of Leicester requires all students to nominate and provide details for an Emergency Contact. Use of the emergency contact details is in line with our Student Emergency Contact Protocol.

Emergency Contact details for students under the age of 18 are obtained from a student’s parent or guardian prior to the student registering for their course, through the Applicant Consent Form (PDF, 592kb).

Unlike students who are over 18, students under the age of 18 do not have access to change or update their Emergency Contact details themselves in MyStudentRecord until/unless they reach the age of 18 whilst a registered student.

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Report and Support

Need to report an incident? Use the University's Report and Support system.

Opening hours

Due to Covid19 we are no longer offering face to face appointments or drop ins but will consult with students to arrange alternative engagement.

Please contact the Student Welfare Service directly on 0116 223 1185 or email:welfare@le.ac.uk to arrange this.

The Student Welfare Service is open from 9.00am to 5.00pm, Monday to Friday.

Appointments can be made outside of these hours in special circumstances.

In an emergency, contact University Security on 0116 252 2888.

Contact Us

+44 (0)116 252 2448


Or visit us in the Student Service Centre, Charles Wilson Building