Making a decision

Once you have visited a few places and you see somewhere you like, you will have to secure it.

Always get a receipt for any money you have paid!  Ask for the receipt BEFORE you hand over any money!!

Holding Deposit
  • you may have to pay a holding deposit if you have agreed to rent a particular property but have not yet signed the contract or moved in
  • The deposit guarantees that you will take up the tenancy, and the landlord or agent is guaranteeing to let it to you.
  • You should not pay any money unless you are sure you want that particular property
  • Insist on confirmation of what the deposit covers and when it will be returned to you
  • If the Holding Deposit is to be used as part of your tenancy deposit when you have moved in, it will be subject to deposit protection
  • Holding deposits which relate only to the reservation of the property are not covered by the protection rules.
Fees   Rent in Advance
  • Agents may charge fees once they have found you a place to live and you have agreed to accept it
  • It is illegal for them to charge you just for registering with them.
  • Once you have accepted a property, you may also have to pay a fee for having your tenancy agreement or inventory drawn up
  • Most landlords ask for rent to be paid in advance
  • If you pay rent monthly, you will usually have to pay for the first month before you move in



For more information


  • Holding Deposits
  • Fees
  • Rent in Advance

See  Private Tenancies: paying a deposit. Understanding where your money goes and how to get it back.  Page 5.

Report and Support

Need to report an incident? Use the University's Report and Support system.

Opening hours

The Student Welfare Service is now based in the new Percy Gee building.

Please contact the Student Welfare Service directly on 0116 223 1185 or to arrange an appointment or for further information.

The Student Welfare Service is open from 9 - 5pm, Monday to Friday.

In an emergency, contact University Security on 0116 252 2888.

Contact Us

0116 223 1185