Living in Leicester - Housing Feedback

We would be grateful if you could spend a few minutes reflecting on your experiences living in Leicester during your time at University.

Jargon Buster – what does it all mean?

  • Property: any house/ flat/ room you have lived in at university
  • Tenancy: the period of time you lived at the property (i.e. when you were a tenant)
  • Signing period: before you moved into the property, usually when you have to sign the contract and pay a deposit
  • Inventory: a list of the contents and condition of items in the house (e.g. living: 1 slightly damaged sofa etc.)
  • Tenant: who you are when you a paying for a property
  • Property provider: anybody who owns the property you lived in and who you communicated with to live in the property (e.g. a landlord/ landlady/ lettings agency)

If a certain question doesn’t apply to you or you’re not sure how to answer it, please select the “N/A”

Your student status  



Your tenancy period for the property/ landlord/ lettings agency detailed below  



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  1 2 3 4 5 6 7 8 9 10
Upon moving in, the quality and contents of the property met my expectations (e.g. including any changes agreed on during the signing period).
I was provided with a complete inventory to check and agree to.  


  1 2 3 4 5 6 7 8 9 10 N/A
I was aware of my rights as a tenant (i.e. having to receive 24 hours’ notice before the property provider coming to the property).
  1 2 3 4 5 6 7 8 9 10 N/A
These rights were upheld.
  1 2 3 4 5 6 7 8 9 10 N/A
The property provider acted in a timely and reasonable manner to resolve any problems that were reported.
The property felt safe and secure throughout the tenancy.
  1 2 3 4 5 6 7 8 9 10 N/A
It was easy to move out of the property at the end of the tenancy.
  1 2 3 4 5 6 7 8 9 10 N/A
My deposit was returned to me at the end of the tenancy.
  1 2 3 4 5 6 7 8 9 10 N/A
The landlord/ letting agency handled my deposit in a fair manner.
  1 2 3 4 5 6 7 8 9 10
The property was good value for money.
  1 2 3 4 5 6 7 8 9 10 N/A
Would you recommend your property provider?

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