Conversations with Purpose (online taught workshop)

Course Description

Course Overview

A two hour online taught workshop that gives an overview of challenging conversations, shows the benefits of handling challenging discussions and gives you tools and techniques to use when having challenging conversations.


All sessions will be held via Microsoft Teams

Thursday, 17 December 2020 (10.00am - 12.00pm)

What will I get out of this course?

An overview of challenging conversations, the benefits of handling challenging conversations.

  • An overview of challenging conversations
  • Benefits of handling challenging conversations
  • Tools and techniques to use when having challenging conversations
  • Practical experience of challenging conversations
Who is it for?

All staff who wish to improve their skills in handling challenging conversations such as giving developmental feedback to colleagues/team members, discussing potentially difficult issues with managers/colleagues, and similar scenarios.

Participant preparation needed?

No preparation is required.

Additional Information

There is a tailored course for appraisers/managers as part of our PDD offering here:

What prior experience do I need? No prior experience required.
Formal assessment



Jenna Shaw (Organisational Development, Div Human Resources)

Delegate places

Maximum 10 delegates
Minimum 4 delegates

How to make
your reservation

Please register via the Eventbrite online booking form. You will then receive a calendar invitation with a link to access the session.

Booking Conditions apply.

Registration closes 48 hours prior to the event.


About the workshop content: 
Contact Jenna Shaw, email: / tel: (0116) 373 6403.

About the workshop arrangements:
Contact Organisational Development email:

For Office Use Only

Course Code: SDCMA145

Share this page:

About Us

Location, where are we?

Organisational Development,
Division of Human Resources,
University of Leicester,
Room 004 (ground floor),
Astley Clarke Building,
University Road,
Leicester, LE1 7RH





(0)116 252 5021