Guided IT Learning Sessions

In addition to IT training courses, IT Services offer help with specific queries at Guided IT Learning Sessions. An experienced IT trainer will be available to help and assist you with your individual training needs:

  • Calendar - sharing, meeting invitations and delegate access
  • Excel - specific help with your spreadsheet
  • Excel - specific help with formulae and functions
  • PowerPoint - specific help with your presentation
  • Word - specific help with your document (following course attendance or online learning)
  • Mail merge to a Word document or Email
  • OneNote within Teams (following course attendance)
We are not able to provide training in basic IT skills or beginners training in Office programs.

You can book 1–1.5 hours with one of our experienced IT Trainers, who won’t do the work for you but will guide you and facilitate your learning.

Dates available

Bookings must be made at least 2 working days in advance.

20 November 2019 Appointments between 1.00pm and 5.00pm
2 December 2019 Appointments between 1.00pm and 5.00pm
19 December 2019 Appointments between 9.30am and 1.00pm
8 January 2020 Appointments between 1.00pm and 5.00pm
24 January 2020 Appointments between 9.30am and 1.00pm
4 February 2020 Appointments between 1.00pm and 5.00pm
20 February 2020 Appointments between 9.30am and 1.00pm

How to book a session

Request a 1 hour appointment (individual) or 1.5 hours (groups):

If the topic you need isn't listed above contact to find out if we can provide help, before you complete a booking form.

Registration closes 48 hours prior to the event.

I found the ability to work one to one extremely beneficial as it meant that the session could be tailored to cover exactly what I needed"

For any quick queries your colleagues can’t answer you can call or email the IT Service Desk on or telephone ext 2253.

Learning technologies

If you need help with Blackboard, Reflect lecture capture, Top Hat or any other aspects of the Digital Learning Environment, please contact the Leicester Learning Institute (email

Business Objects

For help with Business Objects see Academic Administration Training

Resources that could help you

We are unable to provide Guided IT Learning Sessions in web editing - see the web resources below.

Web editors


See MyWorkspace help for guidance and join the Yammer group ‘MyWorkspace Editors’ to ask a question.


Visit the Web Centre for guidance and assistance.
You can also contact the IT Service Desk and your request will be passed to the Web Team

Office 365
(including OneDrive and Team Collaboration spaces)

See Office 365 for guidance and join the Yammer group ‘Office 365’ to ask a question.

For Office Use Only
Course Code:  SDCCT032

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Contact if you have any questions.