Student Services Centre

The Student Services Centre is a central point for information and advice for all students. If you need help with any practical matters, the Centre will always be happy to help you.

Now that the Student Services Centre has reopened, if you are visiting in person please remember to adhere to social distancing guidelines and wear a face mask.

The latest guidance about the University's response to the Coronavirus can be found on our website.  This is updated regularly.  We recommend you check this, including any FAQ sections, as the situation changes daily.

There are times when the Student Services Centre is exceptionally busy, however, we will endeavour to answer any calls and respond to emails as soon as possible. If you contact the Student Services Centre by phone and there is no answer, please leave a message and we will respond as soon as possible.


Registration and feesStudy support


Personal details and documents

Health and wellbeing

Sports and groups




Exams and assessments

Careers and part-time work

Course information

Regulations and policies

Students' Union

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Opening hours

Our current opening hours are:

11am to 3pm Monday to Friday

Contact us by:


Telephone: 0116 252 2448

Student complaints procedure

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Find us in the Charles Wilson Building in the middle of campus (see campus map).