Student Services Centre

The Student Services Centre is a central point for information and advice for all students. If you need help with any practical matters, the Centre will always be happy to help you.

At the start of term the Student Services Centre is exceptionally busy.  We will endeavour to answer any calls and respond to emails as soon as possible, but please be aware our response times will be longer than usual.  If you contact the Student Services Centre by phone, please leave a message and we will respond as soon as possible.

Registration and feesStudy support


Personal details and documents

Health and wellbeing

Sports and groups




Exams and assessments

Careers and part-time work

Course information

Regulations and policies

Students' Union

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Opening hours

In term-time we are open 8.30am to 6.30pm Monday to Thursday, and 8.30am to 4.30pm on Fridays

During vacations we are open 9am to 5pm Monday to Friday, except during University Closures over Christmas and Easter periods

Contact us by:


Telephone: 0116 252 2448

Student complaints procedure

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Find us in the Charles Wilson Building in the middle of campus (see campus map).