Student and Library Information Services

The Student and Library Information Services team is a central point for information and advice for all students. If you need help with any practical matters, the team will always be happy to help you.

If you are visiting in person please remember to adhere to social distancing guidelines and wear a face mask. The latest guidance about the University's response to COVID-19 can be found on our Information Hub which is updated regularly.

There are times when the Student and Library Information Services team is exceptionally busy, however, we will endeavour to answer any calls and respond to emails as soon as possible. If you contact the team by phone and there is no answer, please leave a message and we will respond as soon as possible.  Visit our Student and Library Information Services webpage for more information.


Registration and fees

Study support


Personal details and documents

Health and wellbeing

Sports and groups




Exams and assessments

Careers and part-time work

Course information

Regulations and policies

Students' Union

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Opening hours

Our Information desks are open seven days a week:

  • Ground floor David Wilson Library: 8.00am to 9.00pm Monday to Friday; 9.00am to 5.00pm Saturday and Sunday
  • Second floor Percy Gee Students Union: 9.00am to 5.00pm Monday to Friday


Contact us:

Email: or

Telephone: 0116 252 2448

Student complaints procedure

Photo of Percy Gee Building

Find us in the Percy Gee Building, 2nd Floor, or in the David Wilson Library, ground floor (see campus map).