Higher Education Achievement Report (HEAR)

What is the HEAR?

The Higher Education Achievement Report (HEAR) provides a single comprehensive record of your achievement. It is a digital transcript you can access once you have completed your studies.

The HEAR is designed to:

  • be shared securely with others, for example with a potential employer or other higher education institution
  • fully capture your academic performance and a range of non-academic achievements, thereby enhancing employability
  • enable you to review progress and plan future activities, whether individually or with support from a tutor
  • support your engagement in opportunities beyond the curriculum
  • act as an aide memoire when making applications for jobs and further study

Eligibility

You are eligible for a HEAR if you:

  • Graduated from an undergraduate campus-based course from 2012 onwards

Graduates of the following programmes are not eligible to receive a HEAR:

  • School of Medicine
  • BA Humanities
  • Education PG Cert and PGCE courses
  • Lifelong learning courses
  • Incoming Erasmus and Joint Year Abroad (JYA) students

Graduates with a DipHE or CertHE are not eligible to receive a HEAR

Accessing your HEAR

The University of Leicester will create an account for you with Gradintel.com and will contact you to advise when it has been uploaded. Gradintel will send an email your University of Leicester email when your account is ready to be activated. This will be after you have received your final award and your degree is conferred.

You can view your HEAR at gradintel.com.

If you believe there is an error on your HEAR please contact the relevant Activity Contact (see contact details below) or the Student Records Office at studentrecords@le.ac.uk.

Frequently Asked Questions

  • What do I do if I completed an activity but it is not showing in Section 6 of my HEAR?
    • If you have completed a HEAR accredited activity and submitted all of the relevant evidence, you will need to contact the Activity Contact as shown in the table below. You will need to confirm the following information when you contact them:
      • Your name and student number
      • The activity you completed (i.e. Member of a Sports team, Nightline Volunteer, President of a Society)
      • The academic year you completed the activity, the hours you completed (for volunteering), who you logged the activity with, and when you confirmed it to them
    • Once your query has been investigated you will be notified of the outcome. If there was a mistake your HEAR will be updated and you will be contacted to let you know that you can access the updated HEAR on the Gradintel website.
  • My University of Leicester account has expired but I haven’t activated my Gradintel account. What should I do? *Note* When your details are initially registered with Gradintel we will only register your University of Leicester email account, which will remain active until 31st August of the year you graduate (if you graduate in July) or 28thFebruary of the year you graduate (if you graduate in January).
    • You will need to contact studentrecords@le.ac.uk with your full name, student number and the email address that you wish your Gradintel account to be linked to
      • Please note that when changes are made to the email account that is assigned on your Gradintel record an activation email will be sent to you. Your account must be activated within 30 days
  • Who do I contact if there is an error with the activity shown on my HEAR?
    • Email the Activity Contact as shown in the table below
    You will need to confirm the following information when you contact them:
    • Your name and student number
    • The activity you completed (i.e. Member of a Sports team, Nightline Volunteer, President of a Society)
    • The academic year you completed the activity, the hours you completed (for volunteering), who you logged the activity with, and when you confirmed it to them
  • I have activated my Gradintel account but can’t remember my log in details
    • Unfortunately once you have activated your account with Gradintel we are unable to reset your record. If you follow the steps below Gradintel will be able to reset your record and enable you to access your HEAR:
      • Click the login button on https://gradintel.com
      • Click “Lost Account Details”
      • Follow the prompts to receive assistance from the Gradintel Customer Service team

Activities and Contacts

The table below shows all currently accredited activities that could be included on your HEAR. If an activity you participate in is not listed below then it cannot be noted on your HEAR.

Please note if you are a member of student Society, the accreditation on the HEAR will simply state that you have been a Society member, it will not state the details of which Society.

Activity Title

Contact Person

Email

Amicus Student Representative

Melissa Scott

ms911@le.ac.uk

Archaeology and Classics in the Community

Sarah Scott

sas11@le.ac.uk

Black History Month

Harinder Matharu

hpsm1@le.ac.uk

Crime Club Volunteer

Steve Evans/Zoe Morris

se34@le.ac.uk/zam6@le.ac.uk

Departmental Volunteer Lead Student Ambassador (Computer Science)

Dr Nervo X Verdezoto

nervo.verdezoto@leicester.ac.uk

Digital Associate Mark Van Der Enden/Alex Pate mv92@le.ac.uk/ap147@le.ac.uk

Enterprise Learning Activities

Pete Hitchings

ph162@le.ac.uk

House president/member of the house government - Mathematics

Jeremy Levesley

Jl11@le.ac.uk

Immigration & Asylum Legal Intern

Jade Forrest

jcf22@le.ac.uk

Languages @ Leicester*

Andrea Vear

av128@le.ac.uk

Lawyers Without Borders (LWOB)  First Year Representative

Maribel Canto-Lopez/Elisa Mancuso

micl1@le.ac.uk/ezm2@le.ac.uk

Lawyers Without Borders  LWOB Researcher

Maribel Canto-Lopez/Elisa Mancuso

micl1@le.ac.uk/ezm2@le.ac.uk

Lead Peer Mentor (Students’ Union)

Iain Greig

peermentoring@le.ac.uk

Learning Associate Mark Van Der Enden/Alex Pate mv92@le.ac.uk/ap147@le.ac.uk

Learning Development Student Associate

Alex Patel

ap147@le.ac.uk

Leicester Student Ambassador – Higher Level

Kate Murray

ambassador@le.ac.uk

Library User Panel

Harinder Matharu

hpsm1@le.ac.uk

Miscarriages of Justice Project: Director & Team Leaders

Charlotte Walsh

ckw2@leicester.ac.uk

Modern Languages Summer School*

Marion Krauthaker/Marc Ripley

mk467@le.ac.uk/mr125@le.ac.uk

Peer Assisted Learning – Leader

Mark Van Der Enden/Alex Patel

mv92@le.ac.uk/ap147@le.ac.uk

Peer Assisted Learning – Senior Leader

Mark Van Der Enden/Alex Patel

mv92@le.ac.uk/ap147@le.ac.uk

Peer Mentor (Students’ Union)

Iain Greig

peermentoring@le.ac.uk

Peer Supporter – Mathematics

Jeremy Levesley

Jl11@le.ac.uk

Project LIGHT Advisors

Jenny Ford

jsf18@le.ac.uk

Psychology Peer Mentors

Susie Ebrey

sje30@leicester.ac.uk

Residential Advisers

Phillip Gatt

pg140@le.ac.uk

Senior Residential Advisers

Michelle Walter

mw386@le.ac.uk

Sports Executive Committee

Paul Robbins

pr142@leicester.ac.uk

Sports Scholar / Golf Bursar Recipients

Steve Bayley

smb76@leicester.ac.uk

Street Law Presenter

Gabriel Downey

gd132@le.ac.uk

Street Law Researcher

Gabriel Downey

gd132@le.ac.uk

Student Engagement Team Member

Michelle Ramsumair

studentexperience@le.ac.uk

Student Group Officers

Emma Bramwell

unionactivities@le.ac.uk

Student Sustainability Project Officer

Charlotte Lawson

cl404@leicester.ac.uk

Student Trainer Volunteer Scheme

Ian Greig

ig66@le.ac.uk

Students' Union Ambassadors

Ian Bruce

irb2@le.ac.uk

Students' Union College Representatives

Ian Bruce

irb2@le.ac.uk

Students' Union Course Representatives

Ian Bruce/Elena Boaru

irb2@le.ac.uk/edb6@leicester.ac.uk

Students' Union Sports Coaches and Student Trainers

Paul Robbins

pr142@leicester.ac.uk

Students’ Union Full Time Executive Officers

Ian Bruce

irb2@le.ac.uk

Students’ Union Liberation Officers

Ian Bruce

irb2@le.ac.uk

Students’ Union Part Time Officers

Ian Bruce

irb2@le.ac.uk

Students’ Union Democratic Procedures Committee and Scrutiny Panel

Ian Bruce

irb2@le.ac.uk

Sustainable Development Programme

Charlotte Lawson

cl404@leicester.ac.uk

Sustainable Futures Online Course*

Ben Evans

bpe2@leicester.ac.uk

TESOL Taster Course

Rachel Abounouar

rlw24@le.ac.uk

The Legal Advice Clinic, affiliation of the Pro Bono Group

Steve Evans/Laura Bee

se34@leicester.ac.uk/lb413@le.ac.uk

The Leicester Academy

Lorna Powell

leicesteracademy@le.ac.uk

The Leicester Award

Mark Maher

leicesteraward@le.ac.uk

The Leicester Award Gold

Tamara O’Donovan

lagold@le.ac.uk

The Miscarriages of Justice Project, affiliation of the Pro Bono Group

Charlotte Walsh

ckw2@leicester.ac.uk

Union Council Representatives

Ian Bruce

irb2@le.ac.uk

University Ambassadors Standard Level

Kate Murray

ambassador@le.ac.uk

Volunteering Bronze

Vanessa Harris/Karen Sylvester

volunteer@le.ac.uk

Volunteering Silver

Vanessa Harris/Karen Sylvester

volunteer@le.ac.uk

Volunteering Gold

Vanessa Harris/Karen Sylvester

volunteer@le.ac.uk

Volunteering Platinum

Vanessa Harris/Karen Sylvester

volunteer@le.ac.uk

Volunteering in Schools

Vanessa Harris/Karen Sylvester

volunteer@le.ac.uk

Share this page: