Applying for Mitigating Circumstances

If a recognisably serious or significant event beyond your control has affected your health or personal life and as a result you are, or have been, unable to submit or attend an assessment on time you need to let us know. This process is known across all our academic programmes as requesting Mitigating Circumstances.

2017/18 academic year onwards

The process for applying for mitigating circumstances changed for the 2017/18 academic year onwards. We've made it clearer to understand the criteria for mitigating circumstances and the evidence that's required to support your claim.

One key change is that you'll need to tell us about your mitigating circumstances before your exam or assessment takes place if you attend your exam or submit your assessment, unless you can evidence that your judgement was affected when you decided to attend or submit.

You should make a mitigating circumstances request no later than 7 calendar days after the assessment deadline or the date of a time-bound assessment or exam. If there are exceptional circumstances that stop you from making the request during this time frame, contact your department to let them know the circumstances.

We recommend that you complete your mitigating circumstances request (within the deadline) when you have all your evidence ready to upload with it. If you can't submit your evidence when you complete the form, you’ll need to explain why and send the evidence to us afterwards by email.

Mitigating circumstances request form - MyStudentRecord

You can make mitigating circumstances requests online on MyStudentRecord (once you've logged in, click on the 'My Requests' tab).

If you cannot see the 'My Requests' tab in MyStudentRecord (usually if you are a Study Abroad, Erasmus or ELTU student, or a staff member on the PG Certificate in Academic and Professional Practice) you can make your mitigating circumstances request by completing the paper form and submitting this, along with your evidence, to the department where the module is taught.

MSR - My Requests


Please read the information on these pages carefully before requesting mitigating circumstances, so your circumstances can be fairly and consistently considered and the appropriate outcome can be reached.

Mitigating circumstances criteria This section explains the definitions and important key criteria set out in our Senate Regulation (7.97) and Mitigating Circumstances Policy. It also provides examples of what is acceptable and what isn't.
Help and support This page details the range of options available if you need more help or support.
Evidence to support your request Find out what evidence is needed to support your request. Requests without evidence or without an explanation for why it is missing will not be considered and the request will be rejected.
Completing the online claim form These detailed instructions outline how to complete and submit the mitigating circumstances online claim form. Make sure you have all the information and evidence required before completing the form.
Decisions and outcomes Your request will be considered and you will receive a response usually within seven calendar days. This section explains the decisions and outcomes that can be applied if your request meets the criteria. This process will not result in your marks being changed (other than a lateness penalty being removed).