Student Feedback

The quality of feedback provided to students about their academic performance is a fundamental element of the University of Leicester's approach to learning and teaching.

Policy on the return of assessed work

The University has an approved policy that provides a clear structure and timescale for the provision of feedback to students on their assessed work.

Feedback Charter

The Student's Union has also worked closely with the University to establish a formal Feedback Charter that sets out exactly what students can expect from feedback, what is expected of students, and what to do if students are not getting the feedback that they are entitled to.

Feedback from Students

The University values student input and recognises the importance of its contribution to learning and teaching. There are various ways that students can give feedback. These include:

  • formal representation on academic committees
  • feedback via student staff committees
  • by completion of student satisfaction surveys
  • involvement in the institutional academic reviews of departments
  • direct communication (face-to-face, by email or by telephone).

Student Staff Committees

Student staff committees (SSCs) are the main formal channel of communication between students and staff in academic and related matters. They provide students with the means of raising matters of concern and are an ideal environment for discussing matters of interest to students and staff. They allow departments to feed student-informed views into University committees and activities, such as curriculum review.

The University’s approved Code of Practice on the Work of Student Staff Committees contains a framework for the operation of student staff committees (SSCs). The Code was developed by staff and students. Members of SSCs, as well as heads of department, should ensure they are familiar with this Code of Practice.

Contents of the Code of Practice

  • Terms of reference
  • Scope and composition - including guidance on the selection (and where applicable) training of student and staff members and their respective responsibilities
  • Arrangements for meetings - including expectations for their format, frequency and chairing arrangements
  • Online meetings
  • Procedures for addressing concerns regarding the functioning of an SSC

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Student Lifecycle - Project 'Go Live' Support

Information and contact details for all staff affected by changes being implemented to:

  • Attendance Management
  • Mitigating Circumstances
  • Course Transfers