Student Lifecycle Change Programme

The Student Lifecycle Change Programme is a major strategic initiative to improve the services underpinning the quality of the student experience, the operational efficiency of the academic administration across the full students’ lifecycle experience, and the overall operational capability that contributes to the University’s profile and success.

Vision

Programme Vision

Our vision for this programme of change is about working collaboratively with teams from across the University to enable a services that feels seamless for students. The vision itself reflects a significant amount of staff and student engagement and consultation during the developmental stages of the programme. The staff and students involved were key to helping us establish a 'blueprint for change'.

Student Lifecycle

Programme Objectives

The programme has two key objectives:

  1. To make significant improvements to systems and process
  2. To contribute to improving the student experience

How we will get there

The programme will achieve these objectives through a series of projects.

These pages provide details of all programme activity, including:

What's on the cards for the new academic year?

'What's on the Cards?' - Interactive Sessions

We held a series of interactive 'What's on the Cards?' sessions during June and July 2017. At these sessions groups of up to 40 staff met members of the team, took a look at some of the new technology that will be available for staff and students and heard details about all the planned programme deliverables for the 2017/18 academic year. We'll be running more of these sessions throughout the academic year to update you on programme and project progress.

'What's on the Cards? - A Briefing'

These shorter, briefing session events are taking place in September 2017. They'll be held in lecture theatres and will involve members of the team telling you exactly what's being launched for the start of term. This includes some policy changes, new processes and some interim arrangements while we continue to work on technical solutions.

Find out more on our 'What's on the Cards?' page and book your place using our short booking form.

Programme Team

Contact usThe programme team are located at 106 New Walk. Feel free to contact us if you have any questions about the programme or individual projects, or pop in for a visit!

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Student Lifecycle - Project 'Go Live' Support

Information and contact details for all staff affected by changes being implemented to:

  • Attendance Management
  • Mitigating Circumstances
  • Course Transfers