Continuous Improvement

Continuous Improvement at University of Leicester is about supporting teams to run the most effective services they can by facilitating pieces of process improvement work, delivering training in our approach and helping to develop a culture of continuous improvement.

Abstract Medical School


Why is continuous improvement important?

  • It is about involving the staff who do the work in making it better
  • It is about developing the skills of staff as individuals
  • It is about making sure we focus on the customer to deliver improvements
  • It is about growing a culture where we can all contribute to improving the experience of being at the University of Leicester

 

The University of Leicester is a large and complex organisation made up of many specialist areas, each with their own processes. Continuous Improvement at University of Leicester is about supporting teams to run the most effective services they can by empowering them to improve their own processes for the benefit of staff and for an improved student experience.

We’re building a ‘Leicester approach’ to continuous improvement. Over the last few years we have tried a number of different ways of doing change and improvement with some success and some failures. The Leicester approach is made up of a range of tools that we have learned work well here, all underpinned by a generous helping of common sense. Above all, we are developing a flexible way of improving processes that makes sense for teams here at Leicester and helps to develop a culture of continuous improvement.

 

The Leicester approach How we can help Resources

We have looked at what works for Leicester and brought together a way of doing continuous improvement that fits who we are.

We are here to help teams by facilitating process improvement work, delivering training and supporting you to improve your work.

A bank of tools and techniques to help you apply the Leicester approach. There is also a range of further reading to support your development and understanding.

Contact us

email: continuousimprv@le.ac.uk
call: 0116 252 5231

If you are interested in continuous improvement and want to talk about how we can support you and your team we would love to hear from you.

Share this page:

Student Lifecycle - Project 'Go Live' Support

Information and contact details for all staff affected by changes being implemented to:

  • Attendance Management
  • Mitigating Circumstances
  • Course Transfers