First Aid-Guidance

First aid provision


First Aid Policy Numbers of first aiders First Aid Supplies Related Resources
Introduction What is first aid? Calling the emergency services How do I become a first aider? Training Types of first aiders Refresher training


Excluding sporting injuries, there are approximately 200 accidents reported at the University each year.First Aid Sign
The most common types of incidents reported are falls on a level (covering slips, trips and falls), manual handling injuries, and injuries by sharps (catering sharps, laboratory sharps and glass in bins etc.).

In order to ensure that any injured employee, student or visitor can receive immediate first aid, The University of Leicester is required to train a certain number of workers in first aid. Cover will be provided by the following:

  • Trained staff in each building
  • Security staff, who are able to respond to any calls, but not as quickly as local responders.

First aid is a life skill, and you never know when you might need to use it. Staff at the Roger Bettles Sports Centre came to the aid of a man who had suffered from a heart attack. Their immediate calm response helped to save his life.

What is First Aid?

First Aid is the immediate care given to a casualty following some form of injury. This care continues until the point at which the care is completed satisfatorly (eg minor cuts, bruises) or the care is taken over by a professional medical practitioner. There are three underlying principles to first aid, commonly known as the 3 P's.

  • Prevent further injury
  • Preserve life
  • Promote recovery


Calling the Emergency Services

Not all injuries require further medical attention, however there are times when the emergency services have to be called. The East Midlands Ambulance service have released a guide to calling 999, the call handling process and how they respond. The NHS have also released similar guidance. Advice for non-emergency situations can be obtained by calling NHS 111 on 9111 from within the University.

Dialing 9111 will work on most staff desktop phones but may not with phones in general communal areas.

If you require an ambulance or paramedic to attend at the University, you must contact Security on 8888 so they can direct the services onsite.


How do I become a first aider?

The University of Leicester has a defined policy in regards to the numbers of first aiders required in each building. If you are interested in becoming a first aider, please speak to your Departmental Safety Officer in the first instance to register your interest and to determine if there are any vacancies in your area.


All first aid training is provided by the Safety Services Office, who arrange training in accordance with the University First Aid Policy. The training currently offered is Emergency First Aid at Work, First Aid at Work, and the First Aid at Work refresher qualifications.

All requests for First Aid training need to be made on the Nomination Form and returned to the Safety Office for consideration.

Types of first aiders

There three classes of first aiders:

Appointed Persons:

Do not require formal training. Role is to maintain first aid equipment, and in an emergency, know the location of the first aid box and be able to call emergency services.

Emergency First Aid at Work (previously known as the Appointed Persons Course):

Undertake a one day course, every three years. On completion of training, successful candidates should be able to:

  • Understand the role of the first aider, including reference to:
    • the importance of preventing cross infection;
    • the need for recording incidents and actions;
    • use of available equipment;
  • Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency;
  • Administer first aid to a casualty who is unconscious (including seizure);
  • Administer cardiopulmonary resuscitation;
  • Administer first aid to a casualty who is choking;
  • Administer first aid to a casualty who is wounded and bleeding;
  • Administer first aid to a casualty who is suffering from shock;
  • Provide appropriate first aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters).


First Aid at Work:

Undertake a three day course, renewed every three years with a shorter refresher course On completion of training, successful candidates should be able to perform all of the roles of an Emergency First Aider, and in addition:

  • Administer first aid to a casualty with:
    • injuries to bones, muscles and joints, including suspected spinal injuries; chest injuries;
    • burns and scalds;
    • eye injuries;
    • sudden poisoning;
    • anaphylactic shock
  • Recognise the presence of major illness (including heart attack, stroke, epilepsy, asthma, diabetes) and provide appropriate first aid

Refresher Training:

It is extremely important to keep first aid training current. The vast majority of first aiders never use their skills which is good. However, this means that their skills may become rusty so a three year refresher training program is in place.

This course is only available to those who have already attended the First Aid at Work course and are coming towards their certificate expiry date.  The 2 day refresher course can be taken up to 3 months prior to the expiry date but no longer than 28 days beyond the expiry date.  If unable to re-sit within the 28 days the candidate will have to do the full (3 days) training.  If doing the refresher training the candidate will have to produce their current certificate.

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