Students give University of Leicester top satisfaction rating again

Posted by pt91 at Sep 27, 2012 09:35 AM |
University of Leicester holds top 10 position in latest National Student Survey results

Issued by University of Leicester Press Office on 27 September 2012

A national survey of student satisfaction has placed the University of Leicester among the top 10 of English universities for the eighth year running.

Leicester is the top university in its region for satisfaction levels and nationally only narrowly behind the universities of Oxford, Cambridge and Bath, according to full-time undergraduate students in England who responded to this year’s National Student Survey.

The results, published today, mean that Leicester has held its top 10 position for satisfying students at English universities since the NSS began in 2005.

Leicester’s ranking is based on the average score from 23 questions covering all aspects of the student experience including teaching, assessment, support, management and resources. In 2012, 287,000 final-year students from across the UK responded to the NSS.

Student satisfaction levels across the University rose to 90 per cent this year, while in Biology and Physiology 100 per cent of students said they were satisfied.

As well being ranked fourth on average out of 90 English universities for every aspect of the student experience, Leicester was placed among the top 10 for learning resources, providing prompt feedback on coursework, and for staff who are good at explaining things.

Leicester’s consistently excellent track record is particularly significant this year as new information is published alongside the NSS scores to help prospective students choose the right university course for them.

So-called Key Information Sets (KIS) that include NSS results and also cover everything from tuition fee and accommodation costs to average graduate salaries are now available on a revamped Unistats website.

Leicester’s Vice-Chancellor, Professor Sir Robert Burgess, said the University’s consistently impressive and improving NSS results reflected its long-standing commitment to satisfying students’ needs and providing them with the best teaching, support, and facilities.

He said: “At a time of great change in higher education and increasing focus on student needs, we are proud to be able to say that the University of Leicester continues to be ranked among the best in the country for delighting students and meeting their expectations.

“These results alongside the last Research Assessment Exercise prove that departments at the University of Leicester are delivering world class teaching and research, and at the same time our attention is always focussed on providing a student-centred environment that meets the needs of people from all backgrounds.”

For more information, please contact:

Ather Mirza

Press Office

Division of Corporate Affairs and Planning

University of Leicester

tel: 0116 252 3335



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Notes to Editors

In the 2012 National Student Survey the University of Leicester’s Average Mean Score for satisfaction amongst full-time students across 23 questions covering different aspects of the student experience was 4.17, higher than any other English university apart from Oxford, Cambridge and Bath.

NSS results and KIS data can be found on the new Unistats website which is available from 11am this morning at Summary data from the survey and results from the survey question on overall satisfaction are also available at:

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