Guided IT Learning Sessions

In addition to IT training courses, IT Services offer help with specific queries at Guided IT Learning Sessions.  An experienced IT trainer will be available to help and assist you with your individual training needs:

  • Student handbook - create a new handbook
  • Student handbook - solve problems with existing formatting (following course)
  • Calendar - sharing, meeting invitations and delegate access
  • Excel - specific help with your spreadsheet
  • Excel - specific help with formulae and functions
  • PowerPoint - specific help with your presentation
  • Word - specific help with your document (following course or online learning)
  • Mail merge to Word document or Email
  • OneNote within Teams (following course)
This training session is one of the most useful staff development sessions I have attended at Leicester: I appreciated the opportunity for detailed and focused discussion"

You can book 1–1.5 hours with one of our experienced IT Trainers, who won’t do the work for you but will guide you and facilitate your learning.

Dates available

Bookings must be made at least 2 working days in advance.

Thursday, 18 July 2019 Appointments between 1.00pm and 5.00pm
Thursday, 1 August 2019
Appointments between 9.30am and 1.00pm
Tuesday 13 August 2019 Appointments between 1.00pm and 5.00pm
Friday 30 August 2019 Appointments between 9.30am and 1.00pm
Tuesday 10 September 2019 Appointments between 1.00pm and 5.00pm
Friday 27 September 2019 Appointments between 9.30am and 1.00pm

How to make your reservation

To Book an APPOINTMENT for 1 hour or 1.5 hours for small groups on any of our Guided IT Learning Sessions, complete the

to give us more information about your requirements.

Registration closes 48 hours prior to the event.

I found the ability to work one to one extremely beneficial as it meant that the session could be tailored to cover exactly what I needed"

For any quick queries your colleagues can’t answer you can call or email the IT Service Desk on or telephone ext 2253.

Resources that could help you

We are unable to provide Guided IT Learning Sessions in web editing.

For help with Blackboard, see Technology Enhanced Learning (login required).

For help with Business Objects see Academic Administration Training

Web editors


See MyWorkspace help for guidance and join the Yammer group ‘MyWorkspace Editors’ to ask a question.


Visit the Web Centre for guidance and assistance.
You can also contact the IT Service Desk and your request will be passed to the Web Team

Office 365
(including OneDrive and Team Collaboration spaces)

See Office 365 for guidance and join the Yammer group ‘Office 365’ to ask a question.

For Office Use Only
Course Code:  SDCCT032

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Booking Forms

How to Book
To make a request to attend a training and development workshop, please complete a Booking Form.  Please note Booking Conditions apply. 

Additional requirements
If you have any access or additional requirements, please contact Staff Development Contact Us.  

About Us

who-are-we.pngWho are we?

Staff contact list

where-are-we.pngWhere are we?

Organisational Development,
Division of Human Resources,
University of Leicester,
Room 004, ground floor, Astley Clarke Building,
University Road, Leicester, LE1 7RH





0116 252 5021