Identity Management

Ever wondered why you have to tell many different university departments if something such as your name or address changes? Or why some details about you remain out of date even when you think you’ve updated them?

There are currently many different sources of information about staff and students at the University and you will have often seen that the information in these different places is inconsistent.  Usually this is because the systems are updated by different people and there are no automatic processes to update information between the systems. The Identity Management project aims to resolve this by the end of 2012.

Before the IDM project

What is happening?

The Identity Management project will begin the work to harmonise staff and student information and integrate key systems to this. The new Identity Management system will be used to create new University IT accounts and access services automatically e.g. Blackboard. The new Identity Management system will automatically incorporate staff and student data from the staff and student record systems.

This means that it will be much easier to keep all of your information held at work up-to-date because the Identity Management project will make sure that changes to information are automatically available to integrated systems. During the project, information from the telephone and email directory, HR and student records, library cards, student cards, access cards and more will be integrated.



The Identity Management Project will ultimately make it easier for the university to keep your information up-to-date and make any amendments. It will also make it easier to set up new University IT accounts and control access to buildings, car parks and IT systems. It will

  • Reduce the University’s reliance on current fragile and unconnected systems
  • Centralise people’s contact details
  • Help the University with the leavers process
  • Provide centralised data for future smart University ID cards which will give access to buildings, car parks and the library
  • Manage students' identities in Office365

How will it affect me?

We already know that the data held in each of current systems is inconsistent and we also know that no single system is completely accurate. This means that as we merge systems together we will have to make decisions about which source is the most accurate for most people.  For some this will mean that changes you have already requested may get overwritten or reversed, e.g. your preferred first name or title in the Outlook Address Book.

We will try to avoid this situation by working with Human Resources and Student Services Centre to review the accuracy of their data as we merge. We ask for your patience and support with this.

For information on Identity Management see frequently asked questions and answers.


The IDM system is now live and is controlling users of the Windows 7 service as they are migrated.


Project Manager: Nick Adkins
Project Executive: Alun Reynolds (Director of HR)

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