Forward your calls

Activate call forwarding

  1. Press the Call forward button
  2. Press OK, by default the phone will remember the last number it was set to

If you forward your calls to a mobile number this will be viewable to the caller.

Deactivate call forwarding

Press the Call forward button

Set call forwarding to a different number

  1. Press the Call forward button
  2. Use the arrow keys to select Set a forwarding destination. Press OK
  3. Type in the phone number
  4. Press OK and call forwarding will go to the new number

Advanced call forwarding

  1. Press the Call forward button
  2. Use the arrow keys to select Edit call forwarding. Press OK
  3. You will see a menu
  4. Select All calls (this option will forward all calls to a single number). Press OK

You can also change the option so if a phone is busy it can be redirected to an alternative number.

  1. Use the arrow keys to select select Busy. Press OK
  2. Type in the new number. Press OK.

An alternative option if there is no reply to a call it can be redirected to an alternative number.

  1. Use the arrow keys to select No reply. Press OK.
  2. Type in the new number. Press OK.

Your phone is now set to forward to two different numbers if the phone is busy or there is no reply.

Store phone numbers for call forwarding

  1. Press 
  2. Use the arrow keys to select Edit favourites
  3. You will be presented with a list from which you can store up to five different phone numbers. Press OK.
  4. Type in the phone number. Press OK.

You can repeat these steps to store up to five phone numbers.

Contact us

IT Service Desk

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Ask for Ismail Patel

 

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