Put someone on hold or transfer a call

Put someone on hold

  1. Press the Hold key to put the call on hold. The person on hold will hear music
  2. Press the Resume key to resume the call

Transfer a call

  1. During a call, press the More key then the Transfer key and the call is placed on hold
  2. Dial the person you want to transfer the call to and press the Send key
  3. Speak to the second person
  4. Press the More key
  5. Press the Transfer key to complete the transfer or the Cancel key to cancel the transfer

Share this page:

Contact us

IT Service Desk

Report an issue or make a request

Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Escalation:
Ask for Ismail Patel

 

Teaching room help

Instant help:
0116 252 2919
Borrow:
Search IT Help