Request and use the VPN

Request VPN access

When you are on campus, with your University Staff Laptop connected to the network, call the IT Service Desk on 0116 252 2253 and ask for University Remote Access (VPN) to be installed. After the VPN has been enabled you will need to restart your laptop.

Exclusions

  • University Remote Access (VPN) cannot be installed on personal devices, Macs or Linux PCs
  • For security and other reasons, the VPN cannot be enabled if you have requested admin rights on your laptop

Connect to the VPN

Once the VPN has been enabled, connect to an off-campus internet connection e.g. home wifi, then:

  1. Click the wireless network icon in the Notification Area
    Wireless
  2. Choose Connect next to University Remote Access (VPN)
    Connect to VPN

Check you are connected

After your laptop has connected, hover your mouse over the wireless network icon in the Notification Area and you will see two network names: the name of the network you are using for your internet connection and University Wired Network.
VPN Connected

Disconnect

  1. Click the wireless network icon in the Notification Area
    Wireless
  2. Choose Disconnect next to University Remote Access (VPN)

    Disconnect VPN

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IT Service Desk

Report an issue or make a request

Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Escalation:
Ask for Ismail Patel

 

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