Get started

Yammer tile iconHow do I sign up?

Setup your account

You can add a picture and description of what you do by clicking on your Profile (top right). Yammer is about making connections, so you want people to be able to recognise you and know what you do.

If you add your Mobile phone other staff and students may be able to see this and use this to contact you

Find your way around

If you’ve used Facebook or other social media network before, then Yammer will look familiar.

  • Use the search to find groups
  • Take a look at the groups and join those that interest you

‘All company’ main feed

Important information and updates will be posted in the ‘All company’ main feed. Try to avoid using the main feed unless you have a question to ask the whole University community.

Post a message

Need to send a group email? Is there a group in Yammer that would be better to post it in? This is especially useful if you’re asking a question and want some comments.

Use hashtags

This helps to make the network searchable and connect ideas. Add the # symbol in front of key words, e.g. I’ve got a really good idea for linking #marketing and #sustainability.

Respond to questions

Make sure you’re adding value. Don’t simply say “get in touch with me”. Provide a file or a link to information so that others can benefit. You could include someone else who could give the answer by putting @ before their name e.g. @fredbloggs

Notifications

Yammer automatically sets email notifications as standard for all interactions. You probably will want to customise these. Set your preferences by clicking on the cog symbol at the bottom left of the screen, then select Settings.

You may receive more notification emails than you would prefer, so you should choose the  notifications you want to receive.

Groups

Join a group

Using groups within Yammer is the best way to get the most out of the network. They can be open to the whole University of Leicester network, or set as private to discuss ideas with a smaller set of colleagues.

The whole point of groups is discussion. When you join a group, be sure to introduce yourself and explain why you’re interested and the sort of thing you hope to achieve by being a member.

You can use the search function to see whether any questions have already been asked.

Setup a group

  1. Create GroupClick the + Create Group button on the left hand side.
  2. Choose a name that makes it easy for people to find your group - after you’ve searched to make sure there isn’t already one already
  3. Choose whether your group is going to available to all members of the University or Private.
    If you select Private, you can then choose whether the group is visible in the directory (people can request to join it and must be approved before they can see the content) or whether it is strictly invite only.
  4. You can also select whether only the group admin or any member of the group can approve a group member. In most cases, this should be the group admin (there can be more than one), otherwise the group isn’t truly private
  5. Add a useful description of your group so that people joining know the purpose

You can ‘pin’ useful documents to the right hand panel, so that people joining the group don’t have to search for them

Owners of groups can select Related Groups to add to the right hand sidebar, helpful if you want people to know about other areas of collaboration.

Updates, Polls, Praise and Announcements

  • Conversation TypesUpdates are the normal way that you post a message to a group conversation. You can include an attachment, Add a topic to indicate what your post is about and also choose people to notify about your message
  • Yammer allows you to run a Poll to gauge opinion on a particular question. The reader can choose from two or more responses.
  • You can also choose to Praise. This is great way to share success stories and acknowledge the good work done by individuals.
  • Admins of groups also have a feature called Announcements. This allows for a more prominent message, as you can choose a title.
    • The Announcement will appear in the every group members Yammer Inbox for them to read
    • Sending Announcements may also email all members of the group (depending on settings)
    • In general, Updates are best for general conversation, whilst Announcements can be used sparingly for more important messages

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