Access a shared mailbox Outlook Online Archive

You can access an Outlook Online Archive in a shared mailbox though Outlook 2013 and may be able to access it using Outlook on the Web.

Outlook 2013

You will be able to access an Outlook Online Archive in a shared mailbox if:

  • You have full mailbox access to the shared mailbox

You will not be able to access an Outlook Online Archive in a shared mailbox if:

  • You have used another method to access the shared mailbox

Outlook on the Web

You will be able to access an Outlook Online Archive in a shared mailbox if:

  • You know the shared mailbox password to login to the shared mailbox using Outlook one the Web
  • You will not be able to access an Outlook Online Archive in a shared mailbox if:

If you need more help contact the IT Service Desk

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