Request an Outlook Online Archive

You can request an Outlook Online Archive if you need more storage space in your University mailbox

If you have done everything you can to reduce your mailbox size and you still need more storage space:

  • Contact the IT Service Desk on 0116 252 2253 to request an Outlook Online Archive
  • You can start using your Outlook Online Archive as soon as you have been told it has been created
  • If you have AutoArchive set up in your existing mailbox this will be disabled when you request an Outlook Online Archive. You can use automatic settings as an alternative to this function.


If you use IMAP programs such as Mac Mail or Thunderbird you should contact the IT Service Desk to request more mailbox space. Let them know that you are an IMAP user so you won't be able to access an Outlook Online Archive.

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