Add an additional mailbox

If you have a shared mailbox, you can open this account in Outlook. You will then be able to send and receive emails from this mailbox.

Before adding a mailbox, ensure you have full access permissions to the email account you want to add.

  1. In Microsoft Outlook go to FileInfoAccount SettingsAccount Settings
    Outlook Account Settings
  2. In the Email tab click New...
    Add Email Accounts
  3. Select Email Account and click Next
  4. Enter the full University email address you wish to add; username followed by (e.g.
    Add New Mailbox
  5. Click Next, then click Finish
  6. You will be prompted to restart Microsoft Outlook

Your additional mailbox will appear on the left-hand menu, underneath your current mailbox. Click the arrow next to it to expand the mailbox and view all of its contents.

Removing an additional mailbox

  1. Go to  FileInfoAccount SettingsAccount Settings
  2. In the Email tab your additional account will be listed. Select this account and click Remove
    Remove Mailbox

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