Spam and phishing emails

Spam refers to all types of unsolicited email sent to many recipients. Phishing is where someone attempts to obtain your confidential information, such as your passwords, your credit card number, your bank account details or other information protected by the Data Protection Act.

You can found out more information on the Beware of Phishing information on the Information Assurance website.

Junk Email folder

The University email system uses advanced techniques to ensure that legitimate emails are delivered and spam or phishing emails are either rejected (if they are known to be spam or phishing emails) or moved to your Junk Email folder if they are suspicious, but may be spam.

What do I need to do?

  • Continue to monitor your Junk Email folder to ensure that legitimate emails are not delivered there
  • Move emails out of the Junk Email if they are legitimate. This will train Office 365 and reduce the chance of similar emails being moved to the junk mail folder in future
  • Use the 'Junk' features in Outlook or Outlook on the web, to report junk or phishing emails

Sending emails to many recipients

If you need to send communication to many staff or students within the University, you can:

If you attempt to send large quantities of email messages, you may find your University IT account is suspended while we investigate.

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