Account types

There are a number of different University IT accounts, dependent on the type of relationship you have with the University.


Postgraduate Researcher

If you are a student on a degree or similar programme of study you will be issued with a University IT account when you register for your course.

Postgraduate research students conducting PhD research for the University will be provided with University IT account when they register.



Available for directly employed staff. It is also possible to obtain an additional account to fulfill a departmental-role, for testing purposes or to give additional privileges/permissions.
Accounts are available for external people who are working with the University, but are not a student or member of staff.

Short Course


If you need to run a course or conference it is possible obtain one or more short course accounts.

Departmental accounts are available to facilitate departmental email addresses or calendars.

Acceptable use

Before you use your University IT account you must agree to use it according to the Regulations for IT Users.

Rules for University IT account transfers

Frequently Asked Questions

How can I reset my password?
I'm a student, how do I register for a University IT account?
I’ve completed my studies and becoming a member of staff. Can I keep my old account?
How long can I keep my student account?
I have moved to another department do I need to change my University IT account?
I am leaving/retiring, what do I need to do with my University IT account?
Can I have an IT account if I am not a student or staff member?
I work in MRC Toxicology or the Students Union, why do I have an external account?
I’m both a student and a member of staff – do I really need two IT accounts?
How long does it take to get an account?
I am finishing one course but coming back to do another course what happens to my University IT account?
I am a Graduate Teaching Assistant why do I have a second University IT account?
I am resitting without residence or I have temporarily withdrawn from my course, can I keep my Library or computing access?
Find your PC ID
I am having problems with my ID Card, what should I do?
Why do I need to change my password every 90 days?
Why am I returned to the login page when I try to login to Office 365 services?

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