Change your password on a University Apple Mac

Staff who primarily use an Apple Mac on campus are advised to change their password on the Mac if possible to ensure the keychain is updated.

For security reasons, if you change or reset your password, you won't be able to change it again for 24 hours. This includes if the IT Service Desk have reset you password on your behalf.

If you are running macOS Mojave, you may wish to use NoMAD to assist with keeping your passwords synchronised.

On Campus

If you are changing your password from a University Apple Mac, you will need to follow these instructions:

  1. From the Apple menu, choose System Preferences.
  2. Click the Users & Groups icon in the System Preferences window.
  3. Select your username from the list.
  4. Click Change Password, then follow the onscreen prompts.
  5. When you change your account password, be sure to update the Hint field as well, so that the hint makes sense for your new password.
  6. After changing the password, users must, if the keychain utility prompts to update the keychain, click Update or Update All.


  1. You can use However, you will still need to use your old password to log into your Mac until you return to campus
  2. When you are back on campus, if a pop-up window appears, you should click Update Keychain Password and then enter your old password. You can enter your newly set password


NoMAD is a menu bar utility that keeps your university-owned Mac in sync with your University IT account. It also adds shortcuts and other convenient features.


  • Your University IT account password will be synchronised with your Mac
  • When you change your University IT account password, NoMAD will help you update your Mac's keychain and FileVault2 passwords
  • Your Mac will remain connected to University Smart Printers, so you don't have to login each time you print
  • You will receive a reminder when your password is about to expire
  • Adds shortcuts to your Mac's menu bar to change your password, access Mac Self Service, and view your IT Service Desk tickets

Why use NoMAD

You must change your University IT account password every 90 days. When you change your password using the Password Change application, your Mac is not automatically aware of your new password. NoMAD bridges this gap by keeping your Mac connected to your University IT account, and will detect when your password is changed. This helps you avoid annoying Keychain prompts and other login frustrations.

Sign In

NoMAD automatically launches when you log in to your Mac. The first time NoMAD opens you'll be asked to sign in with your University IT account username and password.

NoMAD will securely store your University IT account username and password in your keychain.


NoMAD runs in your menu bar in the upper right corner of your Mac screen. When you're on campus and connected to a University network, you'll see a triangle icon with a green check.

The NoMAD menu bar item also displays the number of days until you are required to change your password.

When you click the NoMAD menu bar icon you'll see a list of options:

  • Renew Tickets will refresh authentication with the UoL Active Directory servers
  • Change Password will open a utility to help you change your University IT account password
  • Get Software will open Mac Self Service to help you install apps
  • Get IT Help will open the IT Help web pages in your default browser

Password Sync

NoMAD helps you keep your Mac's password in sync with your University IT account. This avoids issues with your keychain, printers, and FileVault disk encryption when you change your password. When you change your University IT account password, NoMAD will detect the change within a few minutes and send you a notification.

Click Sign In to synchronize your Mac password with your new University IT account password. You'll need to enter your previous password when prompted.

Use NoMAD Off Campus

If you're not on campus, NoMAD won't be able to connect with your University IT account. You won't see the green check or the number of days until your password expires. If you change your password while off campus, NoMAD won't detect the change until the next time you connect to a University of Leicester network.

Share this page: