Stay safe online

Use strong passwords and never share them

  • Set a password on your computer
  • Choose a secure password
  • Use a different password for every online account you register
  • Never share your password with other people

Phishing emails

Phishing refers to online fraud, in which criminals try to trick you into revealing bank account or email account details, for the purposes of theft and fraud. Some copy branding logos to create convincing emails and websites.

IT Services staff will never email you to ask for your password or login details. If you think your account is compromised contact the IT Service Desk on 0116 252 2253.

  • Beware of suspicious emails and remain vigilant. Don’t click on links in emails, posts, tweets of texts – and don’t open attachments – if the source isn’t 100% known and trustworthy, or it seems strange that you’d be receiving them.
  • Always consider that online or on the phone, people aren’t always who they claim to be.

Install antivirus software (and keep it up to date!)

You should ensure you have antivirus software installed and it is regularly updated. Remember that smartphones and tablets can get compromised as much as computers.

  • Automate software updates: Many software programs will automatically connect and update to defend against known risks. Turn on automatic updates if that’s an available option.

Free wifi may not be secure

Not all Wi-Fi in places like cafes, bars and hotel rooms are secure, so never use them when you’re doing anything confidential online.

Social networking sites

Be wary of sharing personal information on social networking sites, blogs and with sites hosting your CV etc, as they can be a rich source of information to those involved in identity theft.

Criminals can take information about you from different websites to guess your bank security questions. They can also construct an accurate profile of you, and then impersonate you to open credit cards and bank accounts in your name.

Personal information

Be wary about providing:

  • Your middle name
  • Your address with postcode
  • Date of birth
  • Landline or mobile number
  • Previous addresses
  • Work or study details

Never reveal (except on legitimate bank websites):

  • National insurance number
  • Mother’s maiden name
  • Pets' names
  • Any bank details

For more information and advice, visit Information Assurance Services

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