Help and training

Help Zone

Help with IT

To get help with IT at the University:

One to one IT help sessions

If you are an undergraduate or postgraduate taught student (including masters), you can book a 30 minute session with an experienced IT trainer to get help with IT. We can help you with:

  • Word
  • Excel
  • PowerPoint
  • Blackboard
  • Essential IT topics

Postgraduate Researchers

If you are a postgraduate researcher, you can book a one hour Guided IT Learning Session. This is a one to one session with an experienced IT trainer who can help you with a wider range of IT topics.

Online training and resources

There are lots of online training videos and resources to help you use Blackboard and Microsoft Office:

Student IT training – arrange sessions for your department

We can provide courses for students in academic uses of the Microsoft Office programs. These can be targeted for your students as part of your timetabled activities.

  • Manage long document in Word - Essentials – save time when writing dissertations, reports and essays.  Learn how to create tables of contents automatically and navigate through your document using heading styles, as well as other useful tips and tricks.
  • Create academic posters using PowerPoint – you may already be familiar with PowerPoint, but there are some specific skills to learn when using PowerPoint to create an academic poster.
  • Create effective presentation slides using PowerPoint – learn how to use PowerPoint to create professional looking presentations.

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