Help and training

Help Zone

Help with IT

To get help with IT at the University:

IT Training

One to one IT help sessions

If you are an undergraduate or postgraduate taught student (including masters), you can book a 30 minute session with an experienced IT trainer to get help with IT. We can help you with:

  • Word
  • Excel
  • PowerPoint
  • Blackboard
  • Essential IT topics

Postgraduate Researchers

If you are a postgraduate researcher, you can book a one hour Guided IT Learning Session. This is a one to one session with an experienced IT trainer who can help you with a wider range of IT topics.

Student IT training – arrange sessions for your department

We can provide courses for students in academic uses of the Microsoft Office programs. These can be targeted for your students as part of your timetabled activities.

  • Word 2013 Long Document Essentials – save time when writing dissertations, reports and essays.  Learn how to create tables of contents automatically and navigate through your document using heading styles, as well as other useful tips and tricks.
  • PowerPoint 2013 for Academic Posters – you may already be familiar with PowerPoint, but there are some specific skills to learn when using PowerPoint to create an academic poster.
  • PowerPoint 2013 for Presentations – learn how to use PowerPoint to create professional looking presentations.
  • Excel 2013 Charts – learn how to create charts in Excel and customise how they look.  We can also offer a basic Excel course to complete beginners.

If you want to find out how to arrange a course for your students, email 

Online training and resources for Office 2013

There are lots of online training videos and resources to help you use Microsoft Office:

Microsoft Imagine Academy

Microsoft Imagine Academy offers a suite of online training materials, which specialise in Microsoft certified courses. These training materials are available to both staff and students at the University.

Online resources (login required) 

Useful Links

  • Visit the Learn at Leicester page for more help and training
  • Follow IT Services on Twitter @uolits for the most up-to-date information.

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