IT Self Service

IT Self Service allows staff and students to report an issue or make a request, without needing to contact the IT Service Desk.

How do I use IT Self Service?

Go to ithelp.le.ac.uk. If you are not using a University PC, login with your University IT account username and password.

If you need extra help, you can find instructions on how to log a ticket using IT Self Service.

What can I use IT Self Service for?

IT Self Service

  • Report an issue if something is not working or you have a question
  • Make a request if there is something you need, such as equipment, access to a system or something new e.g. a new friendly email address (Staff only)
  • See the status of you current Support Requests under My IT Support Requests

Frequently Asked Questions (FAQs)

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Contact us

IT Service Desk

Report an issue or make a request

Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Escalation:
Ask for Ismail Patel

 

Teaching room help

Instant help:
0116 252 2919
Borrow:
Search IT Help