Be Vigilant – Protect Clearing from phishing attacks

During this time of Confirmation and Clearing, it’s especially important that you are extra vigilant of phishing emails. There have been three recent cases of phishing attacks leading to compromised IT accounts.

We know the HE sector is under increased threat of cyber-attacks, as reported in the national media recently e.g. Lancaster University students' data stolen by cyber-thieves (BBC News). Particularly during Confirmation and Clearing, the impact of a phishing attack could be much greater than at other times of the year.

The recent emails suggested taking action to prevent your account from being suspended. This would allow the attackers to obtain your University IT account and access sensitive data. IT Services blocked the web pages referred in the emails and we deleted around 3000 phishing emails from affected mailboxes.

What do I need to do?

  • Continue to be vigilant, especially during this crucial period for the university
  • If you receive a suspicious email delete it immediately
  • If you do click on a link within an email and are asked to login to a system you weren’t expecting (e.g. Blackboard instead of voicemail), or you are unsure whether the site is genuine, do not enter your details and close the webpage immediately
  • It is no longer necessary to email the IT Service Desk if you have received a message which appears to be phishing. We are actively monitoring suspicious emails and blocking accounts that appear to be compromised.
  • See the beware of phishing information on the Information Assurance website, for advice on how to know if an email is legitimate

If you have already clicked on a link in a suspicious email and think your account may be compromised, you should change your password immediately. Then call the IT Service Desk on 0116 252 2253 who will be able to help you further.

Look for ‘University of Leicester’ in the address bar

Many University websites now display ‘University of Leicester’ in the address bar, so that you can tell if it is legitimate University website. Work is continuing to ensure all University websites display this.

Browser bar 'University of Leicester' Internet Explorer

Internet Explorer on Windows 7

Browser bar 'University of Leicester' Google Chrome

Google Chrome on Windows 10

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