New way to change your password

You can now change your password off-campus using the University login page.

Change your passwordWhen you login to Office 365 or other University web applications that use the University login page, a new option has been added which allows you to Change your password.

Mobile devices and laptops

Don’t forget, when you change or reset your password you will need to make sure that you reset your password on mobile devices and laptops, otherwise you may be locked out of your university IT account. See the Change your password page for more information and guidance.

Staff will no longer be able to use 'webmail' to change their password

Previously staff and postgraduate researchers could change their password using the Outlook Web App. As part of the Office 365 staff email upgrade this will no longer be possible, as we will now be using Outlook on the Web, which does not offer this feature. Instead you can change your password from the University login page.

Reset your password changes

The way you reset your password is changing from Monday 8 May 2017. Find out what is changing and what you need to do.

Beware of phishing emails

It is important that you check emails are being sent from the University and not from those who would wish to compromise your University IT account.

Your password is private to you and you should never share it. IT Services and the wider University will never ask you to provide your password in an email or other communication.

Need IT help?

Visit the passwords section of the IT Services website help pages.

Find out more about IT Services including training and help at or contact the IT Service Desk on 0116 252 2253.

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