Over 1000 staff and students respond to IT survey 2014

Analysis of the results is well under way and we’re ready to announce the winners of the prize draw

Breakdown of groups responding to the IT Survey 2014
Breakdown of groups responding to the IT Survey 2014
In December 2014 we released the first University wide IT survey, examining student and staff attitudes to IT services, the help and training we provide, our communications and also perceptions towards the IT department in general. These results have been very insightful and will help us to improve our service in the future.

We are delighted with the number of responses we received and pleased that the student and staff community is so keen to provide us with feedback. Assistant Director of IT, Dan Lawrence

Analysis and next steps

In total 1038 staff and students contributed to the IT Survey, which included 5-point scale responses, as well as free text answers. Analysis of the results is under way and early results are generally positive.

The survey did highlight some key areas for improvement which will be reviewed by Senior Leadership and Service Owners in IT Services. Recommendations and action plans will be developed and the full results from the IT Survey will be published soon.

Register your interest

We want to continue to gather staff and student feedback in a variety of forms as we develop new and existing IT services. If you would like to participate in any future research we conduct, with incentives for participation such as free print credit and le cards to use in campus catering outlets, register your interest by completing the User Experience volunteer form.

Prize draw winners

The IT survey also included a prize draw for ten £20 le cards, for those who included their email address when they completed the survey.

Congratulations to the following winners:

Nik White Security
Jane Ainsworth Archaeology and Ancient History
Akin Beckley School of Management
Jenny Gregory Education
Chin Yang Shapland Health Sciences
Rebecca Timms Enterprise and Business Development
Chris Souter Estates and Facilities Management
Bogdan Nenchev Engineering
Adelina Zakova School of Management
Shao Ng School of Law

Your prize will be sent to your work (staff) or term address (students) in due course.

Any questions?

Find out more about IT Services including training and help at www.le.ac.uk/itservices or contact the IT Service Desk on 0116 252 2253 or via email at ithelp@le.ac.uk. Please make urgent queries by telephone.

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