What's New

Here you can find highlights of newly published information and announcements of new services.

New features for Email Distribution Groups

Owners of Email Distribution Group can now manage additional features, such as message and membership approval.

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New Remote Access homepage for remote working

Introducing the new Remote Access homepage, providing you with a single place to access University services and help while remote working. Update any bookmarks, if you have linked to services directly.

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SAP access has changed

Employee Self Service is now separate from other components of SAP, for security reasons.

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Mac Self Service (Jamf) now available from off-campus

As part of the University’s response to Covid-19, IT Services have enabled Mac Self Service (Jamf) to work from off-campus. You can now install applications and updates while remote working.

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Access your payslip off-campus from Monday, 1 June 2020

As part of the University’s response to Covid-19, IT Services are pleased to announce that from Monday, 1 June 2020 you will be able access your payslip while off-campus. This is particularly beneficial for staff with a University IT account, who don’t have access to University Remote access (VPN) or University Remote Desktop.

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Orders for ‘non-standard’ Apple devices may take longer than normal to deliver

If you order an Apple device that requires customisation, your order may take over a month to deliver, due to the impact of Coronavirus.

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macOS Catalina upgrade not recommended for University Macs

If you are using a University Mac, we do not recommend upgrading to macOS Catalina, whilst testing takes place. In preparation, you’ll need to consider any older ‘32-bit’ apps (e.g. Photoshop CC v2018), you are using, as they will no longer be supported.

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Blackboard Ally now available

A new accessibility feature called Ally is now available in Blackboard.

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IT courses for Staff and PhD students

Develop your IT skills and make the most effective use of technology for your work. New training dates are now available.

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Blackboard emails, to reply or not to reply?

You will now receive an email from blackboard@le.ac.uk if a member of staff or student sends you a message using Blackboard. This is in response to student feedback, where confusion arose around receiving emails from BLACKBOARD-NOREPLY@leicester.ac.uk and not knowing whether it was okay to reply.

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IT courses for Staff in Office 365 now available

New courses are available to attend, to help you 'Explore new ways of working with Office 365' and 'Share Ideas and documents in a Team Collaboration Space.'

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Changes to leaver extensions

From Friday, 1 February 2019 there will be changes to whether staff can extend their University IT account when leaving the University.

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Office 365 security improvements

You may be aware of the recent publicity around an increase in phishing attacks and data breaches. We are taking steps to enable functionality in Office 365 to reduce the likelihood and impact of these attacks.

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HP to continue as University PC supplier

Following a detailed procurement project, which attracted interest from a number of suppliers, IT Services and Procurement have retendered the contract to provide University PCs and Laptops. The successful bidder was DTP partnered with HP and the contract has now been awarded.

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Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

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