Service Status

Cancelled: University telephone (analogue) maintenance – Disruption Tuesday 19 March 2019 7am – 8am

Unfortunately, the maintenance that was planned, which would have affected analogue telephones has been cancelled. There should be no disruption.

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Internet Explorer 11 no longer a supported browser for Blackboard

You should use Google Chrome or Microsoft Edge (Windows 10) web browser to access Blackboard Virtual Learning Environment, as Internet Explorer 11 is no longer supported.

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SAP maintenance - unavailable 4pm on Friday 29 March 2019 until 6am on Monday 1 April 2019

An important upgrade to SAP will take place from 4.00pm on Friday 29 March 2019 until 6.00am on Monday 1 April 2019. At this time, SAP (including Employee Self Service, LUCRE and any other component of SAP) will be unavailable.

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Employee Self-Service unavailable – 4pm on Friday 29 March 2019 until 6am on Monday 1 April 2019

Employee Self-Service will be unavailable from 4.00pm on Friday 29 March 2019 until 6.00am on Monday 1 April 2019 during the annual maintenance to SAP, the Finance and HR system.

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University wifi maintenance – disruption possible Tuesday, 2 April 2019 from 8am to 9am

Essential maintenance is required to University wifi on Tuesday, 2 April 2019 from 8.00am to 9.00am. You will not be able to use eduroam wifi, visitor wifi provided by the cloud and wifi used by University staff laptops for about 30 minutes during this time.

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University wifi maintenance – disruption possible Tuesday, 16 April 2019 from 8am to 9am

Essential maintenance is required to University wifi on Tuesday, 16 April 2019 from 8.00am to 9.00am. You will not be able to use eduroam wifi, visitor wifi provided by the cloud and wifi used by University staff laptops for about 30 minutes during this time.

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Important updates for your University Mac

There are a number of updates to install on your University Mac.

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Pending price increases affecting PC and laptop purchases 

The University's PC and laptop supplier, HP Inc, has made us aware of an expected 5 - 7% price increase from 1 April 2019.

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Beware of phishing emails

You should remain vigilant of phishing emails or attempts to impersonate another member of staff.

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Upgrade your University Mac to macOS Mojave

If you have an Assured Mac you should now upgrade to macOS Mojave, if your Mac is compatible. It is essential to upgrade before the end of March. University Mac’s will be automatically upgraded after this date.

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Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

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