Service Status

Issue Resolved: Z: Drive currently unavailable to staff with usernames between L-Z

This issue has now been resolved. Staff affected should reboot to restore access. If you continue to experience any issues after a reboot, contact the IT Service Desk.

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Turnitin maintenance: Unavailable Wednesday 27 December 4pm - 1am Thursday 28 December 2017

Essential maintenance updates will be performed on Turnitin's internal hardware from 4pm Wednesday 27 December through to 1am on Thursday 28 December 2017. During this time, Turnitin will be unavailable.

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Revised times: Blackboard unavailable: Tuesday 19 December 2017, 1.30am - 12.30pm

Essential maintenance is planned to update Blackboard on Tuesday 19 December 2017 between 1.30am and 12.30pm. Blackboard will be unavailable during this time.

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Uninstall Office 2011 for Mac and start using Office 2016 for Mac

Microsoft Office 2011 for Mac is no longer supported by Microsoft or the University. Therefore you should uninstall Office 2011 for Mac now and start using Microsoft Office 2016 for Mac, the latest version of the software, to continue receiving security and feature updates, and technical support.

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Maintenance affecting University PCs, Personal Z: and Shared Departmental X: drives: Wednesday 3 January to Friday 5 January 2018

Important maintenance is being carried out during evenings and overnight periods Wednesday 3 January to Friday 5 January 2018. This will affect Windows PC logins and access to the Personal Z: drive or Shared Departmental X: drives.

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Reflect Lecture Capture - unavailable 9pm and 12am (midnight), Saturday 16 December 2017

Panopto, the Reflect lecture capture software, will be upgraded on Saturday 16 December 2017, between 9pm and 12am (midnight). Lecture capture will be unavailable during this time.

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Students to get Windows 10 on University PCs from summer 2018

The project to upgrade University PCs to Windows 10 continues to make good progress. However further technical challenges have been encountered.

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IT Training Workshops – new dates released

Organisational Development in conjunction with IT Services provide a range of courses to help you to develop your IT skills and make the most effective use of technology for your work.

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Updated: Install the Microsoft Outlook app if you have upgraded your iPhone or iPad to iOS 11

The issue affecting use of the built-in Mail app following an upgrade to iOS 11 has been fixed and you will now be able to access your University email if you have upgraded to the newer version.

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