Service Status

Blackboard unavailable: start of Saturday 15 December 2018 - midday Monday 17 December 2018

The annual upgrade to Blackboard will take place from the start of Saturday 15 December 2018 (at 00:01 GMT) until midday (12:00 GMT) on Monday 17 December 2018. During this time, you won’t be able to login or use Blackboard, Turnitin (including GradeMark) or Reflect (Lecture Capture). Manual or scheduled lecture capture sessions should be recorded.

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Blackboard Collaborate maintenance: Thursday 20 December 2018 12am - 4am

Essential maintenance is planned to update Blackboard Collaborate with the Ultra experience from the start of (00:00 UK time, midnight) on Thursday, 20 December 2018 until 4.00am. You may experience short periods of disruption to Blackboard Collaborate during this time, however Blackboard and Reflect (lecture capture) will remain available.

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Blackboard maintenance: Friday 21 December 2018 2am – 6am

Essential maintenance is planned for Blackboard on Friday 21 December between 2.00am and 6.00am. You may experience short periods of disruption during this time.

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Smart Printer maintenance: unavailable Thursday, 3 January 2019 3pm – 6pm

Important updates to Smart Printers will be carried out from 3.00pm until 6.00pm on Thursday, 3 January 2018. Students and staff will not be able to print during this time.

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Turnitin maintenance: Unavailable Saturday 5 January 2019 4pm to Sunday 6 January 2019 12am

Essential maintenance to Turnitin will take place from 4.00pm on Saturday 5 January 2019 for up to eight hours. During this time, entering marks or submitting assignments using Turnitin will not be possible.

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macOS Mojave upgrade available on Assured Macs

If you have an Assured Mac you can now upgrade to macOS Mojave, if your Mac is compatible.

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Christmas closure of the IT Service Desk

The IT Service Desk will close at 12 Noon on Friday 21 December 2018 and will reopen on Wednesday 2 January 2019 from 8.30am.

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Beware of phishing emails

There is a continuing trend of phishing emails being sent to University staff and students.

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Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

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