Service Status

MyFiles upgrade - 8.30am-9am Monday 23 October 2017

MyFiles, the web application used to access University files remotely (off-campus) via a web browser will be upgraded on Monday 23 October 2017, bringing new improved look and feel features.

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IT Service Desk staff meeting - Friday 20 October 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

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University website (Plone) maintenance - Unavailable for one hour on Tuesday 24 October 2017

Essential maintenance is required to Plone, which serves many of the University’s web pages, on Tuesday 24 October 2017 between 8am - 9.15am. During this time a holding page will be displayed. This will not affect the University homepage or student recruitment pages.

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High Performance Computing maintenance – Unavailable Wednesday 25 October 2017 8am – 6pm

ALICE and SPECTRE will be unavailable on Wednesday 25 October 2017 between 8.00am and 6.00pm due to essential maintenance. You will not be able to use ALICE and SPECTRE during this time.

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Updated: Install the Microsoft Outlook app if you have upgraded your iPhone or iPad to iOS 11

The issue affecting use of the built-in Mail app following an upgrade to iOS 11 has been fixed and you will now be able to access your University email if you have upgraded to the newer version.

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Upgrade your University Mac to MacOS Sierra

If your University Mac is running OS X Yosemite (v10.10.x) you should upgrade to macOS Sierra soon as possible, as Yosemite will not be supported soon. You can use Mac Self Service to upgrade if you are on the Mac Assurance Service. macOS High Sierra is not recommended whilst testing is carried out.

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Windows 10 upgrade - a better approach

Significant work has been undertaken to prepare to launch Windows 10 on Student PCs for the start of the 2017-18 academic year. Now this has been completed we believe that the effect on teaching of only providing Windows 10 to students (and not to staff) at this stage will be greater than originally expected.

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IT Training Workshops – new dates released

Organisational Development in conjunction with IT Services provide a range of workshops to help you to develop your IT skills and make the most effective use of technology for your work.

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