Service Status

Easter closure of the IT Service Desk

The IT Service Desk will close at 5.00pm on Wednesday 17 April 2018 and will reopen on Wednesday 24 April 2019 from 8.30am.

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Internet Explorer 11 no longer a supported browser for Blackboard

You should use Google Chrome or Microsoft Edge (Windows 10) web browser to access Blackboard Virtual Learning Environment, as Internet Explorer 11 is no longer supported.

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Pending price increases affecting PC and laptop purchases 

The University's PC and laptop supplier, HP Inc, has made us aware of an expected 5 - 7% price increase from 1 April 2019.

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Beware of phishing emails

You should remain vigilant of phishing emails or attempts to impersonate another member of staff.

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Upgrade your University Mac to macOS Mojave

If you have an Assured Mac you should now upgrade to macOS Mojave, if your Mac is compatible. It is essential to upgrade before the end of March. University Mac’s will be automatically upgraded after this date.

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Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

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Need IT Help?

IT Service Desk

Report an issue or make a request

Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Escalation:
Ask for Ismail Patel

 

Teaching room help

Instant help:
0116 252 2919
Borrow: