Service Status

Windows 10 Software Centre maintenance – unavailable Wednesday 6 March 2019 2pm – 6pm

If you have upgraded to Windows 10, you may not be able to install programs using the Software Center, during the afternoon of Wednesday 6 March 2019, from 2.00pm for about four hours.

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Mac Self Service update – Friday 1 March 9.30am – 11.30am

An important update needs to be applied to the Mac Self Service on Friday 1 March 2019. It will be unavailable for up to half an hour between 9.30am to 11.30am.

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High Performance Computing maintenance: Unavailable Wednesday, 27 February 2019, 8am – 6pm

ALICE and SPECTRE will be unavailable on Wednesday, 27 February 2019, between 8am and 6pm due to essential maintenance. You will not be able to use ALICE and SPECTRE during this time.

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Pending price increases affecting PC and laptop purchases 

The University's PC and laptop supplier, HP Inc, has made us aware of an expected 5 - 7% price increase from 1 April 2019.

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Beware of phishing emails

You should remain vigilant of phishing emails or attempts to impersonate another member of staff.

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Upgrade your University Mac to macOS Mojave

If you have an Assured Mac you should now upgrade to macOS Mojave, if your Mac is compatible. It is essential to upgrade before the end of March. University Mac’s will be automatically upgraded after this date.

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Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

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