Service Status

Mac Self Service maintenance – Monday, 2 September 2019 9.30am – 11.30am

Mac Self Service will be upgraded on Monday, 2 September 2019. It will be unavailable from 9.30am for up to two hours.

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Issue affecting Business Objects

The Business Objects reporting service is available for use following some remedial work. IT Services will continue to closely monitor this service.

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Be Vigilant – Protect Clearing from phishing attacks

During this time of Confirmation and Clearing, it’s especially important that you are extra vigilant of phishing emails. There have been three recent cases of phishing attacks leading to compromised IT accounts.

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IT preparation for Confirmation and Clearing 2019

During August 2019, IT Services are heavily involved in supporting the IT systems required to ensure Confirmation and Clearing runs without interruption. You should be aware of the disruption to some rooms and IT services.

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Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

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IT Service Desk

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Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Escalation:
Ask for Ismail Patel

 

Teaching room help

Instant help:
0116 252 2919
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