Service Status

Updated: Blackboard Collaborate maintenance: Thursday, 16 and 23 July 2020

Maintenance has been rescheduled for Blackboard Collaborate Ultra. It will now take place on Thursday, 16 July 2020 between 1.00am and 5.00am and from midnight on Thursday, 23 July 2020 for up to four hours.

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Turnitin maintenance: Unavailable Saturday, 1 August 2020 4pm – 10pm

Essential maintenance to Turnitin will take place from 4.00pm on Saturday, 1 August 2020 for up to six hours. During this time, entering marks or submitting assignments using Turnitin will not be possible.

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Mac Self Service maintenance – Monday, 13 July 2020 10am –12pm

Mac Self Service will be upgraded on Monday, 13 July 2020. It will be unavailable from 10.00am for up to two hours.

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SAP access has changed

Employee Self Service is now separate from other components of SAP, for security reasons.

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Be vigilant for spam emails or phishing messages

Staff and students have recently received spam or phishing messages by email, text message or social media. We offer some tips for how to spot a legitimate email from the University and how to recognise malicious messages.

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Get prepared: Reinstall of eduroam wifi required on 31 March 2020

On Tuesday, 31 March 2020, staff and students will need to set up eduroam wifi on personal devices again, to continue to access the internet using eduroam wifi.

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Timetabled events not showing in MyUoL calendar

Some students may encounter an issue where they cannot see timetabled events when viewing the calendar published in the MyUoL app.

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