Service Status

University response to global cyber attack

As reported in the national media a large number of organisations globally suffered a ransomware attack on Friday. This attack was focused on vulnerabilities in the Windows operating system.

Read More…

Setup a PIN to access Microsoft apps on your mobile device

As part of the OneDrive launch and to ensure your University data is secure, staff and postgraduate researchers will now need to setup and use a PIN when they use Microsoft apps on a mobile device. This affects apps that are currently in use like Yammer and Skype for Business.

Read More…

Beware of phishing emails

Staff and students have recently received spam and phishing emails. You should not click on the link within these emails. We offer some tips for how to spot a legitimate email from the University.

Read More…

IT Service Desk staff meeting - Friday 19 May 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

Read More…

High Performance Computing service day – Tuesday 9 May 2017 8.00am – 6.00pm

ALICE and SPECTRE will be unavailable on Tuesday 9 May 2017 between 8.00am – 6.00pm due to essential planned maintenance. You will be unable to use these services at this time.

Read More…

Apple product delivery delays

The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.

Read More…

Network Maintenance throughout February and March

Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.

Read More…

Share this page:

Need IT Help?

IT Service Desk

Report an issue or make a request

Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Chat:

 

Teaching room help

Instant help:
0116 252 2919
Borrow: