Personal phone calls

It is commonplace for staff to own a mobile phone, so it is widely accepted as a suitable alternative for making personal calls, rather than using a University phone or mobile.

Who does it apply to?

All staff who use a University telephone, mobile or landline.

What are the key things to know?

  • The University provides landline and mobile phones for the sole purpose of supporting the University’s business.
  • With the exception of an emergency, personal calls should not be made or received via University telephones. Brief calls to advise of a change to domestic arrangements which could have not been foreseen and when a personal mobile is unavailable are acceptable.
  • IT Services receive a monthly summary showing the total bill for phone calls on each extension. If the total on an extension is unusually high then we request a detailed summary of all calls on that extension. The report shows the exact time and duration of the call, the number phoned and the cost. If this information suggests that a staff member has made calls which may have been inappropriate then the issue will be discussed with him or her, and they may be asked to reimburse the University accordingly

Share this page: