Personal phone calls

It is commonplace for staff to own a mobile phone, so it is widely accepted as a suitable alternative for making personal calls, rather than using a University phone or mobile.

Who does it apply to?

All staff who use a University telephone, mobile or landline.

What are the key things to know?

  • The University provides landline and mobile phones for the sole purpose of supporting the University’s business.
  • With the exception of an emergency, personal calls should not be made or received via University telephones. Brief calls to advise of a change to domestic arrangements which could have not been foreseen and when a personal mobile is unavailable are acceptable.
  • IT Services receive a monthly summary showing the total bill for phone calls on each extension. If the total on an extension is unusually high then we request a detailed summary of all calls on that extension. The report shows the exact time and duration of the call, the number phoned and the cost. If this information suggests that a staff member has made calls which may have been inappropriate then the issue will be discussed with him or her, and they may be asked to reimburse the University accordingly

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