Administrator account for University computers

If you have a University owned computer (including Windows, Linux or Mac computers), you will not usually have administrator level access on your machine. This is because the computer has been configured as part of the central managed service to automatically receive updates and security patches; with software installed either automatically, or by IT Services staff for you. This also allows us to reduce the total cost of ownership of computers within the University by having standard, easily supported configurations; and ensures that the University network and users on it are not put at risk by computers having incorrectly configured or malicious software accidentally installed on them.

Whilst this is suitable for most staff in the University, we recognise there are situations which mean that some staff that may need the level of flexibility given by having a local administrator account on their computer.

What are the key things to know?

If you need administrator access to your computer in some circumstances this will be granted. Submit this request form and before doing so ensure that:

  1. You have read and understood the Code of Practice for University IT Staff. If you are issued with a local administrator account, you are agreeing to abide by this Code of Practice insofar as it applies to any changes you make to your computer using your administrator access
  2. You have consulted with your Head of Department and sought their agreement to this
  3. You accept that if you are issued with local administrator access to your computer and encounter performance or technical problems with it which, upon investigation, IT Services or your local computer officer believe to be the result of a change you have made (e.g. a local software installation); then if you are unable to resolve these, we will re-install your computer as though it were new. You will be fully responsible for making any other changes necessary to e.g. re-install additional software you had previously installed yourself
  4. If you use a University staff laptop, you accept that you will not be able to request or use University Remote Access (VPN)

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