News, Events & What's new
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A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.
Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.
The University have been made aware of a phishing email telling students and staff to download Google Chrome extension OneClass which steals their usernames and passwords. This extension is not supported by Blackboard or the University of Leicester. You should not install this extension.
A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.
Following an issue which is affecting staff when they attempt to make a manual lecture capture recordings, a workaround is planned. Automatic recordings should not be affected and proceed as normal.
We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.
Significant investment has been made to allow researchers to maximise their use of High Performance Computing for their research. New hardware will increase performance and a new role has been created to assist researchers to write efficient software.
Google Chrome is being installed on all University PCs from 1 November 2016. Chrome is to become the University’s additional browser. Firefox will be withdrawn at a later date.
IT services have successfully launched the newly designed and developed Attendance Management Website.
Significant improvements to wifi have been made by IT Services, to install 567 new Wireless Access Points in 274 locations across the University campus.
If you use a University Mac it is not advisable to upgrade to macOS Sierra which was released on Tuesday 20 September. This is whilst testing takes place.
When you make a call to a number outside of the University using a University phone, the person you are calling will now be able to see your number. There is a way to hide your number as you make a call.
The University’s new lecture capture service Reflect is now available. All timetabled lectures, led by a tutor will be recorded automatically by Reflect.
Office Pro Plus for Staff allows staff and Postgraduate Researchers to install and use the full version of Microsoft Office whilst you work or study at the University.
We are launching a brand new way of working at the University.
A new training course in Skype for Business is now available for staff and PhD students. The course is intended for groups of four to six members.
OneDrive online cloud storage is now available for undergraduate and postgraduate taught students.
The connection to setup eduroam has been renamed. There are new setup instructions, posters and leaflets available on campus. If you’ve already setup eduroam, you don't need to do anything.
Corporate Services including staff, externals and Postgraduate Researchers (PGRs) can now install and use Microsoft Skype for Business (previously called Lync).
When you change your University IT account password, you should also update the password on any mobile phones, tablets and personal laptops you use.