News, Events and What's New

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Easter closure of the IT Service Desk

The IT Service Desk will close at 5.00pm on Wednesday 17 April 2018 and will reopen on Wednesday 24 April 2019 from 8.30am.

Easter closure of the IT Service Desk - Read More…

IT courses for Staff and PhD students

Develop your IT skills and make the most effective use of technology for your work. New training dates are now available.

IT courses for Staff and PhD students - Read More…

Internet Explorer 11 no longer a supported browser for Blackboard

You should use Google Chrome or Microsoft Edge (Windows 10) web browser to access Blackboard Virtual Learning Environment, as Internet Explorer 11 is no longer supported.

Internet Explorer 11 no longer a supported browser for Blackboard - Read More…

Choose when to upgrade to Windows 10 individually, as a team or department

With less than a year to go before Windows 7 is no longer supported, it’s essential to upgrade your University PC to Windows 10.

Choose when to upgrade to Windows 10 individually, as a team or department - Read More…

Pending price increases affecting PC and laptop purchases 

The University's PC and laptop supplier, HP Inc, has made us aware of an expected 5 - 7% price increase from 1 April 2019.

Pending price increases affecting PC and laptop purchases  - Read More…

University renews its Cyber Essentials accreditation

In January 2019, we renewed our Cyber Essentials accreditation, which means that we have met all the requirements of the nationally recognised Cyber Essentials scheme for our Research File Store and University PCs. You may be able to use this if you apply for a research bid/project.

University renews its Cyber Essentials accreditation - Read More…

Beware of phishing emails

You should remain vigilant of phishing emails or attempts to impersonate another member of staff.

Beware of phishing emails - Read More…

Changes to leaver extensions

From Friday, 1 February 2019 there will be changes to whether staff can extend their University IT account when leaving the University.

Changes to leaver extensions - Read More…

Office 365 security improvements

You may be aware of the recent publicity around an increase in phishing attacks and data breaches. We are taking steps to enable functionality in Office 365 to reduce the likelihood and impact of these attacks.

Office 365 security improvements - Read More…

Upgrade your University Mac to macOS Mojave

If you have an Assured Mac you should now upgrade to macOS Mojave, if your Mac is compatible. It is essential to upgrade before the end of March. University Mac’s will be automatically upgraded after this date.

Upgrade your University Mac to macOS Mojave - Read More…

HP to continue as University PC supplier

Following a detailed procurement project, which attracted interest from a number of suppliers, IT Services and Procurement have retendered the contract to provide University PCs and Laptops. The successful bidder was DTP partnered with HP and the contract has now been awarded.

HP to continue as University PC supplier - Read More…

Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

Phone the IT Service Desk or Teaching room support if your enquiry is urgent - Read More…

Upgrade to Microsoft Office 2016 on Fully Assured Macs

If you have a Fully Assured Mac, you should upgrade to Microsoft Office 2016 for Mac. This is the latest supported version of Office, so will ensure you receive security and feature updates, and technical support.

Upgrade to Microsoft Office 2016 on Fully Assured Macs - Read More…

Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

Report an issue using IT Self Service - Read More…

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IT Service Desk

Report an issue or make a request

Online:

In person:

Opening hours:
Mon - Fri 8.30am - 5.00pm

Phone:
0116 252 2253
Escalation:
Ask for Ismail Patel

 

Teaching room help

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0116 252 2919
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