News, Events and What's New

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Issue affecting Business Objects

The Business Objects reporting service is available for use following some remedial work. IT Services will continue to closely monitor this service.

Issue affecting Business Objects - Read More…

Change to how University iPhones and iPads are managed

Airwatch will no longer be used to manage University iPhones and iPads, instead Microsoft intune will be used.

Change to how University iPhones and iPads are managed - Read More…

Be Vigilant – Protect Clearing from phishing attacks

During this time of Confirmation and Clearing, it’s especially important that you are extra vigilant of phishing emails. There have been three recent cases of phishing attacks leading to compromised IT accounts.

Be Vigilant – Protect Clearing from phishing attacks - Read More…

Upgrade your University PC to Windows 10 before end of July 2019

As the end of support for Windows 7 is fast approaching, plan your upgrade to Windows 10 before the critical periods for the University, including Confirmation and Clearing and the start of the new academic year.

Upgrade your University PC to Windows 10 before end of July 2019 - Read More…

Student handbook editors training

Training dates throughout August are available for anyone who is editing their Student Handbook.

Student handbook editors training - Read More…

IT preparation for Confirmation and Clearing 2019

During August 2019, IT Services are heavily involved in supporting the IT systems required to ensure Confirmation and Clearing runs without interruption. You should be aware of the disruption to some rooms and IT services.

IT preparation for Confirmation and Clearing 2019 - Read More…

Blackboard emails, to reply or not to reply?

You will now receive an email from blackboard@le.ac.uk if a member of staff or student sends you a message using Blackboard. This is in response to student feedback, where confusion arose around receiving emails from BLACKBOARD-NOREPLY@leicester.ac.uk and not knowing whether it was okay to reply.

Blackboard emails, to reply or not to reply? - Read More…

IT courses for Staff in Office 365 now available

New courses are available to attend, to help you 'Explore new ways of working with Office 365' and 'Share Ideas and documents in a Team Collaboration Space.'

IT courses for Staff in Office 365 now available - Read More…

IT courses for Staff and PhD students

Develop your IT skills and make the most effective use of technology for your work. New training dates are now available.

IT courses for Staff and PhD students - Read More…

University renews its Cyber Essentials accreditation

In January 2019, we renewed our Cyber Essentials accreditation, which means that we have met all the requirements of the nationally recognised Cyber Essentials scheme for our Research File Store and University PCs. You may be able to use this if you apply for a research bid/project.

University renews its Cyber Essentials accreditation - Read More…

Changes to leaver extensions

From Friday, 1 February 2019 there will be changes to whether staff can extend their University IT account when leaving the University.

Changes to leaver extensions - Read More…

Office 365 security improvements

You may be aware of the recent publicity around an increase in phishing attacks and data breaches. We are taking steps to enable functionality in Office 365 to reduce the likelihood and impact of these attacks.

Office 365 security improvements - Read More…

HP to continue as University PC supplier

Following a detailed procurement project, which attracted interest from a number of suppliers, IT Services and Procurement have retendered the contract to provide University PCs and Laptops. The successful bidder was DTP partnered with HP and the contract has now been awarded.

HP to continue as University PC supplier - Read More…

Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

Phone the IT Service Desk or Teaching room support if your enquiry is urgent - Read More…

Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

Report an issue using IT Self Service - Read More…

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