News, Events and What's New

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Ensure you reboot your University PC tomorrow, Friday 17 January 2020

A very important security update is being released to University PCs this afternoon, which requires a reboot to complete. Ensure you restart your computer before you leave tomorrow afternoon, Friday 17 January 2020.

Ensure you reboot your University PC tomorrow, Friday 17 January 2020 - Read More…

Smart printer online credit top-up – unavailable Thursday 23 January 2020

Important maintenance is required to Smart Printer online credit top-up. On Thursday, 23 January 2020 students will not be able to top-up their print credit online, using the web application printcredit.le.ac.uk.

Smart printer online credit top-up – unavailable Thursday 23 January 2020 - Read More…

macOS Catalina upgrade not recommended for University Macs

If you are using a University Mac, we do not recommend upgrading to macOS Catalina, whilst testing takes place. In preparation, you’ll need to consider any older ‘32-bit’ apps (e.g. Photoshop CC v2018), you are using, as they will no longer be supported.

macOS Catalina upgrade not recommended for University Macs - Read More…

Issue affecting University homepage loading on Google Chrome

If you use the Google Chrome browser, you may find the University website homepage is slow to load. Clear your browser cache if you experience this issue.

Issue affecting University homepage loading on Google Chrome - Read More…

Timetabled events not showing in MyUoL calendar

Some students may encounter an issue where they cannot see timetabled events when viewing the calendar published in the MyUoL app.

Timetabled events not showing in MyUoL calendar - Read More…

‘blue screen’ error message appears on University staff laptop

Contact the IT Service Desk if you see an error message when you open or save a file on a University staff laptop.

‘blue screen’ error message appears on University staff laptop - Read More…

Blackboard Ally now available

A new accessibility feature called Ally is now available in Blackboard.

Blackboard Ally now available - Read More…

IT courses for Staff and PhD students

Develop your IT skills and make the most effective use of technology for your work. New training dates are now available.

IT courses for Staff and PhD students - Read More…

Student communications from Blackboard

We have seen a large number of non-academic emails being sent to students using Blackboard and wanted to clarify our guidelines to help improve student communication.

Student communications from Blackboard - Read More…

Tabbed course view in Blackboard

You will now see a tabbed view of your course sites in Blackboard and a Course Search.

Tabbed course view in Blackboard - Read More…

Blackboard emails, to reply or not to reply?

You will now receive an email from blackboard@le.ac.uk if a member of staff or student sends you a message using Blackboard. This is in response to student feedback, where confusion arose around receiving emails from BLACKBOARD-NOREPLY@leicester.ac.uk and not knowing whether it was okay to reply.

Blackboard emails, to reply or not to reply? - Read More…

IT courses for Staff in Office 365 now available

New courses are available to attend, to help you 'Explore new ways of working with Office 365' and 'Share Ideas and documents in a Team Collaboration Space.'

IT courses for Staff in Office 365 now available - Read More…

University renews its Cyber Essentials accreditation

In January 2019, we renewed our Cyber Essentials accreditation, which means that we have met all the requirements of the nationally recognised Cyber Essentials scheme for our Research File Store and University PCs. You may be able to use this if you apply for a research bid/project.

University renews its Cyber Essentials accreditation - Read More…

Changes to leaver extensions

From Friday, 1 February 2019 there will be changes to whether staff can extend their University IT account when leaving the University.

Changes to leaver extensions - Read More…

Office 365 security improvements

You may be aware of the recent publicity around an increase in phishing attacks and data breaches. We are taking steps to enable functionality in Office 365 to reduce the likelihood and impact of these attacks.

Office 365 security improvements - Read More…

HP to continue as University PC supplier

Following a detailed procurement project, which attracted interest from a number of suppliers, IT Services and Procurement have retendered the contract to provide University PCs and Laptops. The successful bidder was DTP partnered with HP and the contract has now been awarded.

HP to continue as University PC supplier - Read More…

Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

Report an issue using IT Self Service - Read More…

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