News, Events & What's new

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University PC update schedule

A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.

University PC update schedule - Read More…

Network Maintenance throughout February and March

Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.

Network Maintenance throughout February and March - Read More…

Do not download ‘OneClass’ Chrome Extension

The University have been made aware of a phishing email telling students and staff to download Google Chrome extension OneClass which steals their usernames and passwords. This extension is not supported by Blackboard or the University of Leicester. You should not install this extension.

Do not download ‘OneClass’ Chrome Extension - Read More…

IT Service Desk staff meeting - Friday 24 February 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

IT Service Desk staff meeting - Friday 24 February 2017 3.30pm - 4.30pm - Read More…

Updated: Issue with some Reflect lecture capture recordings

Following an issue which is affecting staff when they attempt to make a manual lecture capture recordings, a workaround is planned. Automatic recordings should not be affected and proceed as normal.

Updated: Issue with some Reflect lecture capture recordings - Read More…

Avoid opening PowerPoint presentations from email attachments when using Reflect

We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.

Avoid opening PowerPoint presentations from email attachments when using Reflect - Read More…

University invests in improved HPC for researchers

Significant investment has been made to allow researchers to maximise their use of High Performance Computing for their research. New hardware will increase performance and a new role has been created to assist researchers to write efficient software.

University invests in improved HPC for researchers - Read More…

Google Chrome is the University’s new additional browser

Google Chrome is being installed on all University PCs from 1 November 2016. Chrome is to become the University’s additional browser. Firefox will be withdrawn at a later date.

Google Chrome is the University’s new additional browser - Read More…

Launch of the Attendance Management for Students website

IT services have successfully launched the newly designed and developed Attendance Management Website.

Launch of the Attendance Management for Students website - Read More…

Improved wifi on campus

Significant improvements to wifi have been made by IT Services, to install 567 new Wireless Access Points in 274 locations across the University campus.

Improved wifi on campus - Read More…

macOS Sierra upgrade not recommended

If you use a University Mac it is not advisable to upgrade to macOS Sierra which was released on Tuesday 20 September. This is whilst testing takes place.

macOS Sierra upgrade not recommended - Read More…

Caller ID number to be shown for all outgoing calls

When you make a call to a number outside of the University using a University phone, the person you are calling will now be able to see your number. There is a way to hide your number as you make a call.

Caller ID number to be shown for all outgoing calls - Read More…

Reflect lecture capture now available to University staff

The University’s new lecture capture service Reflect is now available. All timetabled lectures, led by a tutor will be recorded automatically by Reflect.

Reflect lecture capture now available to University staff - Read More…

Staff and Postgraduate Researchers can install Microsoft Office at no cost

Office Pro Plus for Staff allows staff and Postgraduate Researchers to install and use the full version of Microsoft Office whilst you work or study at the University.

Staff and Postgraduate Researchers can install Microsoft Office at no cost - Read More…

Skype for Business course – Meet Online

A new training course in Skype for Business is now available for staff and PhD students. The course is intended for groups of four to six members.

Skype for Business course – Meet Online - Read More…

Launch of OneDrive for Students

OneDrive online cloud storage is now available for undergraduate and postgraduate taught students.

Launch of OneDrive for Students - Read More…

Changes to eduroam wifi setup

The connection to setup eduroam has been renamed. There are new setup instructions, posters and leaflets available on campus. If you’ve already setup eduroam, you don't need to do anything.

Changes to eduroam wifi setup - Read More…

Microsoft Skype for Business (Lync) available for Corporate Services staff

Corporate Services including staff, externals and Postgraduate Researchers (PGRs) can now install and use Microsoft Skype for Business (previously called Lync).

Microsoft Skype for Business (Lync) available for Corporate Services staff - Read More…

Update your mobile devices and personal laptop when you change your password

When you change your University IT account password, you should also update the password on any mobile phones, tablets and personal laptops you use.

Update your mobile devices and personal laptop when you change your password - Read More…

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