News, Events & What's New
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IT Services have created a form which will allow you to provide the information that is required when requesting new software more efficiently.
AirPrint is now available for staff and students to print to a SmartPrinter from their Apple iOS device.
After the Easter holidays, we will be improving security and changing the way we handle requests for password resets from members of staff who have forgotten their password.
IT Services provide a range of workshops to develop your IT skills and make the most effective use of technology for your work. New dates are now available for the summer term.
A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.
The Student record system (including SITS, MyStudentRecord and the student timetable) and SAP (including Employee Self-Service) will be unavailable during essential system maintenance on Thursday 30 March 2017 between 5.00pm and 10.00pm.
High Performance Computing maintenance – Unavailable Wednesday 29 March 2017 8am until 12 Noon on Friday 31 March 2017
ALICE and SPECTRE will be unavailable from 8.00am on Wednesday 29 March 2017 until 12 Noon on Friday 31 March 2017 to allow the storage system to be replaced. You will not be able to use ALICE and SPECTRE during this time.
If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.
A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.
The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.
Information about the staff email upgrade to Office 365.
As part of the OneDrive launch and to ensure your University data is secure, staff and postgraduate researchers will now need to setup and use a PIN when they use Microsoft apps on a mobile device. This affects apps that are currently in use like Yammer and Skype for Business.
Access your University files using your OneDrive, anywhere, on any device.
Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.
We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.
Significant investment has been made to allow researchers to maximise their use of High Performance Computing for their research. New hardware will increase performance and a new role has been created to assist researchers to write efficient software.
Google Chrome is being installed on all University PCs from 1 November 2016. Chrome is to become the University’s additional browser. Firefox will be withdrawn at a later date.
IT services have successfully launched the newly designed and developed Attendance Management Website.
Significant improvements to wifi have been made by IT Services, to install 567 new Wireless Access Points in 274 locations across the University campus.
If you use a University Mac it is not advisable to upgrade to macOS Sierra which was released on Tuesday 20 September. This is whilst testing takes place.