News, Events & What's New

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IT for Students at Welcome Week – Tuesday 26 September

New students will have the opportunity to chat to the IT Services team at this year’s ‘Fabulous First Year Fair’, taking place on Tuesday 26 September 2017, between 10.00am - 4.00pm, in the Welcome Week marquee.

IT for Students at Welcome Week – Tuesday 26 September - Read More…

Install the Microsoft Outlook app if you have upgraded your iPhone or iPad to iOS 11

If you have upgraded your iPhone or iPad to iOS 11 and use the built-in Mail app, you may not be able to access University email at the moment. You can install the Microsoft Outlook app to access your University email or delay upgrading to iOS 11 for now.

Install the Microsoft Outlook app if you have upgraded your iPhone or iPad to iOS 11 - Read More…

Upgrade your University Mac to MacOS Sierra

If your University Mac is running OS X Yosemite (v10.10.x) you should upgrade to macOS Sierra soon as possible, as Yosemite will not be supported soon. You can use Mac Self Service to upgrade if you are on the Mac Assurance Service. macOS High Sierra is not recommended whilst testing is carried out.

Upgrade your University Mac to MacOS Sierra - Read More…

Install Skype for Business on your University Mac from 11 September 2017

Skype for Business is now available to install on University Macs, as Microsoft Lync will no longer be supported from October 2017

Install Skype for Business on your University Mac from 11 September 2017 - Read More…

Windows 10 upgrade - a better approach

Significant work has been undertaken to prepare to launch Windows 10 on Student PCs for the start of the 2017-18 academic year. Now this has been completed we believe that the effect on teaching of only providing Windows 10 to students (and not to staff) at this stage will be greater than originally expected.

Windows 10 upgrade - a better approach - Read More…

IT Training Workshops – new dates released

Organisational Development in conjunction with IT Services provide a range of workshops to help you to develop your IT skills and make the most effective use of technology for your work.

IT Training Workshops – new dates released - Read More…

Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

Report an issue using IT Self Service - Read More…

New way to find email addresses and phone numbers

The way you find University staff and student’s email addresses and telephone numbers is changing.

New way to find email addresses and phone numbers - Read More…

Proposed teaching software for academic year 2017-18

Student PCs are due to be upgraded to Windows 10 in the summer. The proposed list of programs that will be installed on student University PCs or will be available for students to use, has been released. Let us know if you have any concerns that might affect your teaching.

Proposed teaching software for academic year 2017-18 - Read More…

The way that you reset your password has changed

We have improved security and changed the way that we handle requests for password resets from members of staff who have forgotten their password.

The way that you reset your password has changed - Read More…

New way to change your password

You can now change your password off-campus using the University login page.

New way to change your password - Read More…

How to book an office move

If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.

How to book an office move - Read More…

IT courses for Staff and PhD students - new dates released

IT Services provide a range of workshops to develop your IT skills and make the most effective use of technology for your work. New dates are now available for the summer term.

IT courses for Staff and PhD students - new dates released - Read More…

Office 365 staff email upgrade

Information about the staff email upgrade to Office 365.

Office 365 staff email upgrade - Read More…

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