News, Events & What's New

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Email distribution groups to become manageable again

The membership of email distributions groups (mailing lists) can be modified again from Tuesday 25 July 2017. There may be up to a minute where emails won’t be able to be sent to distribution groups whilst they are updated.

Email distribution groups to become manageable again - Read More…

eduroam wifi security certificate updated

On Tuesday 27 June 2017 the security certificate used when connecting to the University eduroam wifi network was updated.

eduroam wifi security certificate updated - Read More…

IT Service Desk staff meeting - Friday 28 July 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

IT Service Desk staff meeting - Friday 28 July 2017 3.30pm - 4.30pm - Read More…

Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

Report an issue using IT Self Service - Read More…

Updated: Beware of phishing emails

There is a continuing trend of a large number of fraudulent ‘phishing’ emails being sent to University staff and students.

Updated: Beware of phishing emails - Read More…

High Performance Computing maintenance – Unavailable Wednesday 26 July 2017 8am – 6pm

ALICE and SPECTRE will be unavailable on Wednesday 26 July 2017 between 8.00am and 6.00pm due to essential maintenance. You will not be able to use ALICE and SPECTRE during this time.

High Performance Computing maintenance – Unavailable Wednesday 26 July 2017 8am – 6pm - Read More…

New way to find email addresses and phone numbers

The way you find University staff and student’s email addresses and telephone numbers is changing.

New way to find email addresses and phone numbers - Read More…

Proposed teaching software for academic year 2017-18

Student PCs are due to be upgraded to Windows 10 in the summer. The proposed list of programs that will be installed on student University PCs or will be available for students to use, has been released. Let us know if you have any concerns that might affect your teaching.

Proposed teaching software for academic year 2017-18 - Read More…

MacOS Sierra upgrade available on Assured Macs

If you have an Assured Mac you can now upgrade to macOS Sierra if your machine is compatible.

MacOS Sierra upgrade available on Assured Macs - Read More…

Windows 10 upgrade – from summer 2017

Windows 10 will be available on University PCs from summer 2017

Windows 10 upgrade – from summer 2017 - Read More…

The way that you reset your password has changed

We have improved security and changed the way that we handle requests for password resets from members of staff who have forgotten their password.

The way that you reset your password has changed - Read More…

Office 365 staff email upgrade now complete

Over 11,000 staff and postgraduate researcher email accounts have been upgraded to Office 365.

Office 365 staff email upgrade now complete - Read More…

New way to change your password

You can now change your password off-campus using the University login page.

New way to change your password - Read More…

New email security policy

A new email security policy has been published as part of the University’s commitment to improving data security and in readiness of forthcoming data usage legislation. It is important that you read and accept this. This will particularly affect staff who use Outlook on a personally owned computer or those using IMAP to access their University email.

New email security policy - Read More…

Launch of 'Request new software' form

IT Services have created a form which will allow you to provide the information that is required when requesting new software more efficiently.

Launch of 'Request new software' form - Read More…

Launch of AirPrint for iOS – print straight from your Apple device

AirPrint is now available for staff and students to print to a SmartPrinter from their Apple iOS device.

Launch of AirPrint for iOS – print straight from your Apple device - Read More…

Resetting your password will change after Easter

After the Easter holidays, we will be improving security and changing the way we handle requests for password resets from members of staff who have forgotten their password. The changes will come into effect from Monday 8 May 2017.

Resetting your password will change after Easter - Read More…

IT courses for Staff and PhD students - new dates released

IT Services provide a range of workshops to develop your IT skills and make the most effective use of technology for your work. New dates are now available for the summer term.

IT courses for Staff and PhD students - new dates released - Read More…

How to book an office move

If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.

How to book an office move - Read More…

Avoid opening PowerPoint presentations from email attachments when using Reflect

We are aware of an issue when using Reflect Lecture Capture, which causes the recording to fail to upload. This is often caused when the PowerPoint presentation has been opened from an email attachment in Outlook which causes the upload process to fail as Panopto is unable to locate the file.

Avoid opening PowerPoint presentations from email attachments when using Reflect - Read More…

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