News, Events & What's New

  • Visit what's new to find out what we have introduced recently
  • Visit IT Services news for planned maintenance and information about any disruption
  • Archived news items maybe referenced from the archive section (login required).
  • Subscribe to IT Services news RSS

Blackboard unavailable: Tuesday 19 December 2017, 1.30am - 9.30am

Essential maintenance is planned to update Blackboard on Tuesday 19 December 2017 between 1.30am and 9.30am. Blackboard will be unavailable during this time.

Blackboard unavailable: Tuesday 19 December 2017, 1.30am - 9.30am - Read More…

IT Training Workshops – new dates released

Organisational Development in conjunction with IT Services provide a range of courses to help you to develop your IT skills and make the most effective use of technology for your work.

IT Training Workshops – new dates released - Read More…

Multiple systems unavailable: Monday 4 December - Thursday 7 December 2017

Essential maintenance is scheduled to upgrade the University’s Identity Management System, between 8am on Monday 4 December and 5pm on Thursday 7 December 2017. During this period, multiple systems reliant on the software and hardware will be unavailable. Therefore, you are advised, where possible, to undertake activities affected outside of this period.

Multiple systems unavailable: Monday 4 December - Thursday 7 December 2017 - Read More…

Updated: Install the Microsoft Outlook app if you have upgraded your iPhone or iPad to iOS 11

The issue affecting use of the built-in Mail app following an upgrade to iOS 11 has been fixed and you will now be able to access your University email if you have upgraded to the newer version.

Updated: Install the Microsoft Outlook app if you have upgraded your iPhone or iPad to iOS 11 - Read More…

Panopto recordings 2016/17 archived

The Panopto recordings from 2016/17 have been moved to a subfolder in Panopto for staff access only.

Panopto recordings 2016/17 archived - Read More…

Upgrade your University Mac to MacOS Sierra

If your University Mac is running OS X Yosemite (v10.10.x) you should upgrade to macOS Sierra soon as possible, as Yosemite will not be supported soon. You can use Mac Self Service to upgrade if you are on the Mac Assurance Service. macOS High Sierra is not recommended whilst testing is carried out.

Upgrade your University Mac to MacOS Sierra - Read More…

Windows 10 upgrade - a better approach

Significant work has been undertaken to prepare to launch Windows 10 on Student PCs for the start of the 2017-18 academic year. Now this has been completed we believe that the effect on teaching of only providing Windows 10 to students (and not to staff) at this stage will be greater than originally expected.

Windows 10 upgrade - a better approach - Read More…

Report an issue using IT Self Service

You can log an issue using IT Self Service, which will be recorded quicker, without having to phone or email the IT Services Desk.

Report an issue using IT Self Service - Read More…

New way to find email addresses and phone numbers

The way you find University staff and student’s email addresses and telephone numbers is changing.

New way to find email addresses and phone numbers - Read More…

Proposed teaching software for academic year 2017-18

Student PCs are due to be upgraded to Windows 10 in the summer. The proposed list of programs that will be installed on student University PCs or will be available for students to use, has been released. Let us know if you have any concerns that might affect your teaching.

Proposed teaching software for academic year 2017-18 - Read More…

The way that you reset your password has changed

We have improved security and changed the way that we handle requests for password resets from members of staff who have forgotten their password.

The way that you reset your password has changed - Read More…

New way to change your password

You can now change your password off-campus using the University login page.

New way to change your password - Read More…

How to book an office move

If you or your colleagues need to move office or building, the process for requesting assistance has been improved and updated.

How to book an office move - Read More…

Office 365 staff email upgrade

Information about the staff email upgrade to Office 365.

Office 365 staff email upgrade - Read More…

Share this page: