News from IT Services

Here you will find all the latest news from IT Services. It includes information on maintenance and current problems.

SAP maintenance - unavailable 4pm on Friday 29 March 2019 until 6am on Monday 1 April 2019

An important upgrade to SAP will take place from 4.00pm on Friday 29 March 2019 until 6.00am on Monday 1 April 2019. At this time, SAP (including Employee Self Service, LUCRE and any other component of SAP) will be unavailable.

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Employee Self-Service unavailable – 4pm on Friday 29 March 2019 until 6am on Monday 1 April 2019

Employee Self-Service will be unavailable from 4.00pm on Friday 29 March 2019 until 6.00am on Monday 1 April 2019 during the annual maintenance to SAP, the Finance and HR system.

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University wifi maintenance – disruption possible Tuesday, 2 April 2019 from 8am to 9am

Essential maintenance is required to University wifi on Tuesday, 2 April 2019 from 8.00am to 9.00am. You will not be able to use eduroam wifi, visitor wifi provided by the cloud and wifi used by University staff laptops for about 30 minutes during this time.

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University wifi maintenance – disruption possible Tuesday, 16 April 2019 from 8am to 9am

Essential maintenance is required to University wifi on Tuesday, 16 April 2019 from 8.00am to 9.00am. You will not be able to use eduroam wifi, visitor wifi provided by the cloud and wifi used by University staff laptops for about 30 minutes during this time.

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Pending price increases affecting PC and laptop purchases 

The University's PC and laptop supplier, HP Inc, has made us aware of an expected 5 - 7% price increase from 1 April 2019.

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Phone the IT Service Desk or Teaching room support if your enquiry is urgent

At this busy time of year, we may not respond to email quickly. If you need immediate assistance, phone the IT Service Desk for IT help or Teaching room support (x2919) to resolve issues in learning and teaching rooms.

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