News from IT Services

Here you will find all the latest news from IT Services. It includes information on maintenance and current problems.

University PC update schedule

A minor update is required to most University PCs over the next few months. During the update your screen may go blank or your icons may disappear temporarily. You may need to restart following any updates on a laptop. See the schedule for when your computer is due to be updated.

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Several IT services unavailable: 5pm – 10pm Thursday 30 March 2017

The Student record system (including SITS, MyStudentRecord and the student timetable) and SAP (including Employee Self-Service) will be unavailable during essential system maintenance on Thursday 30 March 2017 between 5.00pm and 10.00pm.

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High Performance Computing maintenance – Unavailable Wednesday 29 March 2017 8am until 12 Noon on Friday 31 March 2017

ALICE and SPECTRE will be unavailable from 8.00am on Wednesday 29 March 2017 until 12 Noon on Friday 31 March 2017 to allow the storage system to be replaced. You will not be able to use ALICE and SPECTRE during this time.

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IT Service Desk staff meeting - Friday 24 March 2017 3.30pm - 4.30pm

A staff meeting is held every other Friday afternoon for an hour. You will not be able to contact the IT Service Desk during this time.

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Apple product delivery delays

The University has recently experienced delays whilst ordering Apple products from the selected supplier. IT Services and the Procurement Unit have now selected another reseller.

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Network Maintenance throughout February and March

Important maintenance is required to the University network which began on Tuesday 14 February 2017 and will continue throughout February and March. You may notice brief interruptions to the network and wifi (e.g. access to the Internet) during 7.00am and 9.00am in University buildings on Tuesday mornings.

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