Our Postal Service

A description of the service including delivery and collection times

Inbound mail

Delivery and sorting

Mail for the University of Leicester is delivered to the University and is sorted and distributed from the Post Room. Many items for departments in off campus locations are delivered to the main site address and are sorted here for distribution together with internal mail. Mail directed specifically to departments with addresses at the School of Education, Greenwood Institute, 22 – 28 Princess Road West and premises in the New Walk area, have the bulk of their mail delivered direct from Royal Mail.

The University of Leicester will not be held responsible for any personal items being delivered to the University.   Therefore we would strongly advise all students and members of staff to arrange for home delivery.  Students and staff ordering goods on 'Amazon' may wish to use the on-site ‘Amazon’ delivery pod, located on the Lower Ground Floor of the Students Union. Amazon also offer a  ‘click and collect’ service.

There is no daily second delivery from Royal Mail to the University at any of our locations.

We aim to sort the morning mail by the times listed below:

SiteWeekday Sorting CompletionSaturday Sorting Completion
University of Leicester Main Campus 9:00 10:30
POB 138 (MSB) 9:15 9:15
POB 63 (RKCSB) 10:15 9:00

Internal mail

Internal mail is delivered and collected as part of the distribution routine for incoming mail and outgoing mail. Main site locations have at least two delivery /collection cycles of internal mail each day and remote sites at least one per day. Please check with the postroom for the delivery and collection times for your building.

Outbound mail

The University uses a number of service providers to send mail offering a range of competitive prices and transit times to suit all University needs. Mail is collected from our three main sites by these services at the times listed in the table below.

ProviderServiceCollection Times
Royal Mail UK – Letters and Packets

12:00 noon

International letters, Premium Services 17:00
Trackable items, Special Delivery, Recorded Delivery, International Recorded Delivery 17:00
Parcel Force UK Packets and Parcels 15:30
DHL UK and Worldwide 16:15

Bulk mailing

These are consignments exceeding 50 items of identical post or 10 items of Special and Recorded delivery.

Prior notice of bulk mailing, 24 hrs minimum, should be given to the post room so that arrangements for collection if needed and their placement in the processing programme can be organised. High volume bulk mailings to UK addresses, above 250 items, should in addition be presented using Prepaid Postage impressions (PPI) printed or rubber stamped onto each envelope.

Bulk mailings for which we have not been given prior notice will be processed the following day.

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Contact the Postal Service

The Post Room
Estates and Facilities Management Division
Fielding Johnson Building
University of Leicester
University Road

Tel: 0116 252 2444

Email: postroom@le.ac.uk

Emergency Contacts

Emergencies Only

0116 252 2888

Security 0116 252 2023

Faults in a Building
Maintenance 0116 252 2319/5851

For all other contacts see the contact us page