Maintenance Fault Reporting

service desk

To contact the team, email ecs-service@le.ac.uk or call 0116 252 2319.

Escalation process

We want to ensure that all jobs are completed to your satisfaction, if you feel that a job has not been resolved to your expectations you can contact Anne Harvey, Associate Director (Support Services), anne.harvey@le.ac.uk / 0116 252 3722.

Maintenance Service Level Agreement

Students in University accommodation should follow the instructions on the accommodation page.

To order new keys please complete a key request form.

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Emergency Contacts

Emergencies

0116 252 2888

Incidents
Security 0116 252 2023

All other services
0116 252 2319