Maintenance Fault Reporting

service desk

To contact the team, email or call 0116 252 2319.

Escalation process

We want to ensure that all jobs are completed to your satisfaction, if you feel that a job has not been resolved to your expectations you can contact Anne Harvey, Associate Director (Support Services), / 0116 252 3722.

Maintenance Service Level Agreement

Students in University accommodation should follow the instructions on the accommodation page.

To order new keys please complete a key request form.

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Emergency Contacts


0116 252 2888

Security 0116 252 2023

All other services
0116 252 2319