Security Services

A full description of the Security Service and what it does

The emergency contact number for the University is 0116 252 2888, please use this number when you need to call the emergency services, e.g. ambulance.

The Security LodgeWhat we do

The security department is responsible for ensuring a safe environment for staff, students and visitors on campus. They are based in the security lodge which is manned 24/7 and provide regular campus patrols as well as monitoring CCTV coverage of the entire site including the Halls of Residence. They are responsible for responding to all incidents at the University especially responses to intruder and fire alarm activations and are the out of hours contact for University issues. They can be reached on 0116 252 2023 or by emergency on 0116 252 2888.

Service Availability

The Security Lodge is open 24 hours a day 365 days a year.  
The Security Office, for the collection of access cards and lost property is open Monday to Friday  at the following times:

Access cards                              09:00 - 17:00

Lost property                               09:00 - 17:00

D-lock purchase                           09:00 - 17:00

What you can expect from us

We will:

  • Provide advice and guidance for staff and students on security matters.
  • Operate a 24 hours, 365 days per year security monitoring control room.
  • Regularly patrol University sites.
  • Respond to all reported security incidents.
  • Liaise with the police and other external agencies on security matters.
  • Advise on physical security measures to be implemented.
  • Maintain and manage a computerised card access system for University Academic Buildings.
  • Maintain and manage a campus wide CCTV system.
  • Maintain and manage vehicular entrance barriers to academic sites.
  • Provide information for the Police and other external agencies in line with the Data Protection Act.
  • Make available CCTV footage to those authorised within the Data Protection Act.
  • Control traffic onto the Main Campus.
  • Control car parking on all academic sites.
  • Record and store “found” property from the main campus, and repatriate to its lawful owner where they are identifiable.

What we need you to do

  • Take reasonable precautions to protect yourself and University property.
  • Liaise with your department and security staff to ensure that you have the correct access cards.
  • Ensure that all losses and thefts of access cards and keys are reported to security as soon as discovered.
  • Ensure that any suspicious incidents / persons or criminal activity is reported to security as soon as discovered.
  • Lock windows and office doors when not in use.
  • Comply with directions given by a member of the security team.
  • If authorised to bring a vehicle onto a university site, comply with the parking regulations.

Service charges

There is no direct charge for any of our services to academic and corporate services departments

Service Level Statement

Contact us

For general enquires please email or call Security on 0116 252 2023

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Contact Security

Emergency Number
888 (0116 252 2888)

Control room (24/7)
0116 252 2023

Access cards
0116 223 1282

Lost property
0116 223 1282

D-lock enquiry
0116 223 1095

Emergency Contacts

Emergencies Only

0116 252 2888

Security 0116 252 2023

Faults in a Building
Maintenance 0116 252 2319/5851

For all other contacts see the contact us page