Student Counselling & Wellbeing Service

A free and confidential service, provided by qualified professionals for all current students. If you are experiencing problems in your personal or University life come and see us.

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Please use the on line form to book an appointment.

If you have any questions you can email us at or call us on 0116 223 1780. Alternatively you can speak to reception in the Charles Wilson Building.

We are open 9.00am-5.00pm, Monday to Friday. Some appointments may be available after 5.00pm (term-time only).

Confidentiality and Data Protection

Appointments and the contents of sessions at the Counselling and Wellbeing Service are kept confidential. In line with professional requirements and good practice, the Counsellors and Mental Health Facilitators will discuss sessions with other counsellors, supervisors and professional colleagues within the Service.

In exceptional circumstances we reserve the right to break confidentiality. These are only where there appears to be a serious and imminent risk to your own or others safety, or if we are made aware of serious illegal activities.

Your details and individual records are held on a secure server at COREnet and only accessible by members of the Student Counselling and Wellbeing team and select COREnet employees.  We hold our records for 6 years after which they will be deleted.  We utilise anonymised data for the preparation of reports and for service evaluation and planning. Please see further information or contact us if you require clarification on this policy. 

The University Counselling & Wellbeing Service works to the British Association for Counselling and Psychotherapy (BACP) Ethical Framework for Counselling Professions .