Contact us

How can I contact you?

In person

In person
We’re located in the Student Services Centre, Charles Wilson Building. Just pop by the front desk and we’ll be happy to help you!


By phone
Call our Helpdesk on 0116 252 2448


By email
Send us an email at

How can I get some advice/support?

Our webpages offer a lot of helpful information, whether you want to gain some experience, apply for a job or explore your career options.

We also offer a large range of appointments and workshops, which are run by one of our career professionals. To book these for a time that is convenient for you, simply contact us using one of the methods listed above, or log into MyCareers.

Download our MyCareers student user guide for help with logging in and booking an appointment.

You can book an appointment on the day or up to two weeks in advance. Remember to give yourself time to complete the preparation materials before you attend – these will be sent to you via email once you’ve made a booking.

What if I can’t make it onto campus?

That’s OK. All of our appointments can take place via Telephone or Skype, just let us know your preferred contact method when you make your booking.

We also stream most of our workshops live via Blackboard so that you can join in too. More details regarding this can be found on the description of each workshop on MyCareers.

Careers guidance and support for applications can also be provided by submitting your query through MyCareers. For detailed instructions on how to do this please use the MyCareers student user guide. This process will ensure that your query is responded to within three working days.

When are you open?

  • Term-time: we are open 8.30am to 6.30pm Monday to Thursday, and 8.30am to 4.30pm on Friday.
  • Vacation periods: we are open 9.00am to 5.00pm Monday to Friday, except during University closures over Christmas and Easter periods - details of these can be found here.

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