Student Support Services

Our Residence Life team is there to support your child throughout their time in our accommodation. They are the first point of contact and can signpost students to other university services. We've listed a few that are useful for you to know about below.

RESIDENCE LIFE

Remember that students can always chat to a member of the Residence Life Team for advice on accessing any of the services at the university or in the community. Even if they just fancy a cup of tea and a chat they can drop in to their site reception or contact us any time (24/7).

Oadby Student Village (The Village) - ra-oadby@le.ac.uk or +44 (0)116 223 1493

City Living (The City) - ra-city@le.ac.uk or +44 (0)116 223 1485


STUDENT SERVICES CENTRE
Student Services
Student Services Centre - Charles Wilson Building

Central point for information and advice for all students. If they need support with mental health or need someone to talk to, help with finances and budgeting, advice about personal issues, Visa and Immigration advice, careers guidance and support, or student ID cards, letters and documents.

Term-time
Monday to Thursday - 8.30am-6.30pm
Friday - 8.30am - 4.30pm

Vacations
Monday to Friday - 9am-5pm
Except during University Closures over Christmas and Easter periods

t: +44 (0)116 252 2448
e: studentservices@le.ac.uk
w: www.le.ac.uk/student-services-centre

 

STUDENT WELFARE SERVICE

The Student Welfare Service offers general and specialist advice on a wide range of issues including finance, leaving care, unexpected incidents and other personal issues. They provide a practical service designed to meet the needs of all students (including applicants/prospective students) and the service is located in the Charles Wilson Building.

t: +44 (0)116 223 1185
e: welfare@le.ac.uk
w: www.le.ac.uk/welfare

 

ACCESSABILITY CENTRE

If a student has a specific learning difficulty, long term condition (including mental health) or disability, you can get support from the AccessAbility Centre. Students can make an appointment to discuss any support that they may require, including help with applying for Disabled Students’ Allowance. The open access centre acts as a resource base and is a relaxed place for them to work with specialised computer software available to use, for example screen enlargement and speech output. The service is located in the David Wilson Library.

t: +44 (0)116 252 5002
e: accessable@le.ac.uk
w: www.le.ac.uk/accessability

 

STUDENT COUNSELLING AND MENTAL WELLBEING SERVICE

This service offers support for students who are finding it difficult to cope with issues in their personal life, including stress and anxiety. This support can be through face to face appointments or group activities and the service is located in the Charles Wilson Building. As a university, we promote a healthy environment where mental health and wellbeing is understood and supported.

t: +44 (0)116 223 1780
e: counselling@le.ac.uk
w: www.le.ac.uk/counselling


STUDENTS' UNION ADVICE SERVICE
Students Union
Percy Gee Students' Union Building

This is an independent, free service that focuses on academic, housing and signposting support. Located on the first floor of the Percy Gee Building (on the balcony opposite Starbucks).

t: +44 (0)116 223 1132
e: advice@le.ac.uk
w: www.leicesterunion.com/support


REPORTING INCIDENTS

You are able to let us know about something that has happened to you or someone you know, either anonymously or by leaving your contact email, by answering the questions on our online, anonymous reporting system.

reportandsupport.le.ac.uk


SAFETY AND SECURITY

Provide security and first aid support on main campus. Open 24/7. Find out more about Safety and Security.

Control: +44 (0)116 252 2023
Emergencies: +44 (0)116 252 2888

 

A full list of all the student support services available can be found at www.le.ac.uk/need-help.

Contact us

Telephone: +44 (0) 116 252 2428

Email: accommodation@le.ac.uk

Current Students

For top tips on living in our accommodation, visit www.browzer.co.uk/le