Maintenance and Security


Use our online maintenance form to report any faults or maintenance problems with your accommodation.

Urgent or emergency issues should be raised with site reception immediately, as requests for maintenance are only checked during office hours.

  • Opal Court residents please speak to your manager on site.
  • Living in the UK, it is likely that at some point we will suffer from snow and ice on roads and paths. The University is committed to keeping you safe, view our snow and ice policy here.


For the safety of all residents we ask that you be aware of security at all times, are vigilant and responsible for your belongings.

All external doors, room doors and windows should be kept locked. Even if you are only going to be out of your room for a few minutes your door should still be locked. Never allow a stranger to gain access to any accommodation area without first checking for identification. There are security patrols around the site throughout the evening.

If you need to contact Security Officers then you should telephone (0116) 252 2888.

In an emergency contact 999.

Opal Court has its own security arrangements which are not part of the University’s system. Further details will be given to you when you sign your agreement.

You can contact the Police, Fire and Ambulance service by telephoning 999.

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Contact us

Telephone: +44 (0) 116 252 2428


Current Students

For top tips on living in our accommodation, visit