Pre-applicant enquirer privacy notice

The University of Leicester is the Data Controller for your personal information and is subject to the Data Protection Act 1998 (DPA) and the General Data Protection Regulation (GDPR).

The University’s Data Protection Officer is Parmjit Gill, Information Assurance Services Manager, Information Assurance Services, University Of Leicester, University Road, Leicester, LE1 7RH. Tel: 0116 229 7946. Email: pg170@le.ac.uk.  

This privacy notice explains how the University uses and shares your personal data and outlines your rights in relation to the personal data we hold.

What information are you collecting?

The University of Leicester may obtain, hold and process data of individuals who have enquired about the University or booked an event including personal and contact details.

Personal data held by the University relating to enquirers/event bookers is obtained directly from the service user, or in some cases from a third party organisation involved in providing data to the  University (e.g. UCAS or a listings website you have registered with).

Why are you collecting my data?

The University of Leicester holds the personal data of its enquirers and event bookers in order to manage our student recruitment services and processes.  Only information required for these purposes is obtained and processed, and without it the University may not be able to provide its services to you. 

How will you use this information?

The University of Leicester will use personal data to administer your request for course information or process your event booking.

We will also use your data for other administrative purposes, for example: to undertake statistical analysis, conduct market research and internal filtering purposes in order to ensure the information we send is relevant to you.

Viewing and maintaining personal data

Users of our service are able to view personal data and communication preferences via the Preference Centre or Opt out on the bottom of emails. Users can be erased by a member of the University CRM team. Please contact study@le.ac.uk for further information or if you have any questions about the data we hold. 

What is the legal basis for processing the data?

Prospective student personal data is collected and processed by the University as necessary for the performance of a contract under which the University provides services to applicants. 

If you are sharing my data with others, who are you sharing it with?

For purposes referred to in this privacy notice we may share your personal data with certain third parties. It will not be disclosed to external organisations other than those acting as agents in your home country, which may be outside of the European Economic Areas (EEA) for the University, to help us provide this service. Your data will be stored by our Customer Relationship Management (CRM) provider in a country outside the EEA that is approved by the EU for data storage. 

How long will you retain my data?

Details of our retention periods can be found in the University’s Retention Schedule.

What are my rights and how can I enforce them?

  • The right to be informed about which data is collected and how it will be used
  • The right to request access to your personal data held by the University
  • The right to have your data erased or for incomplete or inaccurate data rectified
  • The right to restrict the processing of personal data – individuals have the right to block the processing of their personal data by the University in specific situations
  • The right to data portability – students have the right to request provision of some elements of their information in digital form in order to provide it to other organisations.
  • The right to object to processing related to direct marketing.

How can I raise concerns about the processing of my personal data?

In the first instance, please contact the University’s Information Assurance Services if you would like to discuss any aspect your rights in relation to your personal data.

If you have any feedback or concerns in relation to the processing of your personal data please contact the University’s Information Assurance Services. If attempts to resolve a concern or complaint informally are not successful and you feel you have reason to complain, you may submit a formal complaint via the University’s Complaints Procedure.

External advice is available from the Information Commissioner who can be contacted via:

  • Post: Information Commissioners Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK95AF. 
  • Tel: 0303 123 1113. 
  • Website:  www.ico.org.uk 

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