Frequently Asked Questions

FAQs1If you encounter any problems please let us know about it to help us to improve and solve the problem.

1. I am not sure which level to start at. Will my language skills be audited in advance?

2. What happens if my class is too easy/difficult for me?

3. Will I have to do homework?

4. I’ve not studied a language for years – will I cope?

5. Do I need to enrol before the first class?

6. What happens after I have enrolled online?

7. Can I enrol after the course has started?

8. Are there any discounts on the fees?

9. Can I join a course if English isn’t my first language?

10. Do I need to buy a textbook?

11. When and where are classes held?

12. What do I do if I am unable to attend a class?

13. Can I get a refund if I withdraw from a course?

14. Are the classes assessed and can I get a certificate?

15. Can I use the library?

16. What does the course fee include?

17. Can I enrol offline?

18. Who can attend Language at Leicester courses?

1. I am not sure which level to start at. Will my language skills be audited in advance?

Please see our course descriptions and levels or ELP self-assessment grid for further information and to assist you in deciding which level is suitable. You can also contact us or attend one of our Drop-in sessions if you would like to speak to a tutor.

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2. What happens if my class is too easy/difficult for me?

First, speak to your tutor.  If your tutor agrees that the class level is unsuitable, we will arrange for you to change to another level.

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3. Will I have to do homework?

Practice is an essential part of learning a new language in order to make progress. For this reason all courses require an extra hour of self-study per week. Your tutor would also provide any extra support/training you may require.

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4. I’ve not studied a language for years – will I cope?

Yes - classes are specifically designed to cater for the needs of all learners in this situation according to their needs and capabilities.

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5. Do I need to enrol before the first class?

Yes. You can enrol and pay online through shop@le.  You’ll need to pay for your course at the time of registration – please see our registration page for further details.  Once you have paid your name will be added to the register and the tutor will know you are entitled to attend.

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6. What happens after I have enrolled online?

You will be sent an email response confirming that your purchase has been received and that it is being processed. Before the course starts you will receive by email the room and tutor details and any additional information required.

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7. Can I enrol after the course has started?

You may be allowed to join classes after the start date, normally provided that no more than two lessons have taken place. If you wish to do so, you must first check the availability of places with the Languages at Leicester Administrator (lalenquiries@le.ac.uk), who will then seek permission for you to join the class.

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8. Are there any discounts on the fees?

We do not offer discounts or concessionary rates.  Everyone pays the same fee. The exceptions to this are University of Leicester undergraduate students who are going to Europe for 1 or 2 semesters as part of the Erasmus programme and University of Leicester PhD students and Early Career Researchers who have received approval from their supervisor (see full information).

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9. Can I join a course if English isn’t my first language?

Yes. We welcome students from all linguistic and cultural backgrounds, and it’s very unlikely you’ll be the only student in your class in this position.

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10. Do I need to buy a textbook?

Most tutors follow a course textbook and it is essential that learners have something to work from. Information about textbooks and resources will usually be given out by the tutor during the first class. It will also be useful to have a dictionary in the target language. Ask your tutor about other resources as they are often able to recommend useful websites/books.

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11. When and where are classes held?

Times and days can be found on the pages for the language you are interested in studying.

Classes take place on the University of Leicester main campus (please see maps). Once you have enrolled you will be sent by email the room and tutor details before the course starts.

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12. What do I do if I am unable to attend a class?

We understand that sometimes you are unable to attend a class and tutors will give you any missing handouts the following week. Alternatively you can catch up using the course Virtual Learning Environment. You will normally be able to catch up without undue difficulty.

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13. Can I get a refund if I withdraw from a course?

Refunds are only given under exceptional circumstances, such as serious and documented illness (with a medical certificate) upon completion of a Student Withdrawal Form. No refunds will be given once classes have started. You will be asked to agree to this under the terms and conditions when enrolling. Please ensure you have read these through thoroughly.

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14. How will I be assessed?

There is the option of taking voluntary assessments towards the end of the course. These assessments evaluate speaking, listening, reading and writing. Students who pass the assessments will receive a certificate of proficiency. If you are an undergraduate student at the University of Leicester, successful completion of a Languages@Leicester course will appear on your electronic transcript (HEAR) when you graduate.

Attendance certificates are available on request for students who attend more than 70% of classes.

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15. Can I use the library?

Langauges@Leicester students who are not undergraduate or postgraduate students of the university are not eligible to use the main University library. Members of the public may join the library as a visitor though: http://www2.le.ac.uk/library/for/visitors

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16. What does the course fee include?

Your course fee includes: guided learning, which will normally take the form of one 2 hour block of teaching every week and access to a Virtual Learning Environment for self-study; marking of any written work and appropriate guidance and advice from your tutor.  There are no extra charges to take tests or for the certificate, expect for the British Sign Language Signature exams.

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17. Can I enrol offline?

Yes, of course! Please contact lalenquiries@le.ac.uk for the enrolment forms and details.

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18. Who can attend Languages at Leicester courses?

Everyone is welcome to enrol in L@L courses. That includes University of Leicester students, staff and members of public!

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Contact Details

e: lalenquiries@le.ac.uk

t: +44 (0) 116 252 2662

Language skills on your transcript

Our language courses will be included on your Higher Education Achievement Report (HEAR) transcript.

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Language degrees

Modern Languages at Leicester, part of the School of Arts, offers undergraduate and postgraduate degrees combining French, Spanish and Italian with each other and with other academic subjects. We also offer degrees in translation and interpreting.

NEW Courses 2017/18

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2017-2018 Term Dates

Classes run during the University terms and take place during evenings, afternoons and Saturdays:

Term 1: Autumn term (10 weeks)

Monday 9 October – Saturday 16 December 2017

Term 2: Spring term (10 weeks)

Monday 22 January – Saturday 31 March 2018

Term 3: Summer term (10 weeks)

Monday 30 April – Saturday 7 July 2018

Summer School (2 intensive weeks)

Monday 18 – Friday 29 June 2018

Please note Languages at Leicester courses will be running during University of Leicester Reading Weeks.